Application Analyst

JR United Kingdom; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading international organisation in the legal and financial services sector is seeking an experienced Application Analyst in Leeds. The role involves managing application processes, supporting users, and collaborating with teams to enhance business-critical systems. The position offers a hybrid working model and a comprehensive benefits package, including private healthcare and development programmes.

Benefits

Private healthcare, dental, and optical cover

Competitive holiday allowance

Pension scheme and life assurance

Learning and development programmes

Global wellbeing support and mental health initiatives

Social events, sports clubs, and community activities

Travel insurance and support for international collaboration

Qualifications

• Hands-on experience with Contract Express, iManage, and Intapp platforms.
• Strong understanding of application workflows and user support.
• Experience managing release and change control processes.

Responsibilities

• Act as a subject matter expert across key business applications.
• Own application lifecycle management including upgrades and enhancements.
• Support business users and troubleshoot issues.

Skills

Application workflows

User support

Business process improvement

Documentation skills

Stakeholder engagement

Agile practices

Tools

Contract Express

iManage

Intapp

Job description

Application Analyst, Leeds, West Yorkshire

This is a fantastic opportunity for an experienced Application Analyst to join a leading international organisation in the legal and financial services sector. If you've worked closely with business-critical systems like Contract Express, iManage, and Intapp, and enjoy owning application processes end-to-end without being deep in the code, this could be the ideal next step in your career.

Responsibilities:

• Act as a subject matter expert and super user across key business applications including Contract Express, iManage Work, and Intapp products.
• Own application lifecycle management including upgrades, enhancements, change requests, and documentation.
• Coordinate and implement system changes, ensuring minimal disruption to business operations.
• Collaborate with internal teams and third-party vendors to manage configuration, updates, and integration of tools.
• Create and maintain user-friendly documentation, training materials, and process maps.
• Support business users, troubleshoot issues, and act as the point of contact for escalations.
• Monitor application performance, identify areas for improvement, and propose enhancements.
• Contribute to project delivery, working closely with technical teams and stakeholders across departments.
• Participate in Agile ceremonies and collaborate effectively within a distributed team.

Requirements:

• Hands-on experience with Contract Express, iManage, and Intapp platforms.
• Strong understanding of application workflows, user support, and business process improvement.
• Excellent documentation skills and experience managing release and change control processes.
• Confidence working across front-to-back application usage rather than core code or development support.
• Experience engaging stakeholders, managing vendors, and delivering clear communication between technical and non-technical teams.
• Familiarity with Agile working practices and collaboration across global teams.
• Background in legal, financial, or professional services environments is essential.

What’s in it for you?

• Hybrid working model based in Leeds.
• Private healthcare, dental, and optical cover.
• Competitive holiday allowance.
• Pension scheme and life assurance.
• Learning and development programmes.
• Global wellbeing support and mental health initiatives.
• Social events, sports clubs, and community activities.
• Travel insurance and support for international collaboration.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.