Garden Centre Assistant

TN United Kingdom; Livingston; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading retail company seeks enthusiastic team members for a dynamic role focused on customer service and plant care. The position involves engaging with customers, promoting products, and maintaining high standards in a fast-paced environment. Ideal candidates will have a personable nature and flexibility to support various store areas.

Qualifications

• Previous experience working with plants and garden care is preferred.
• Personable personality appreciated by customers.
• Flexible approach to support various store areas.

Responsibilities

• Actively promote bestselling lines and key products.
• Ensure stock availability across all ranges.
• Maintain proper watering and care for live plants.

Skills

Customer Service

Flexibility

Engagement

Job description

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To be successful in this role, you will love working in a fast-paced retail environment and must be willing to provide the very best customer service experience to our customers.

The emphasis will be on service. This is not just a job filling shelves; it involves engaging with customers and providing excellent service. If you have a personable personality that customers will appreciate, and if you enjoy an environment where you can really connect with customers, then this could be the role for you.

Your day will be varied, from delivering service with a smile at the till to helping customers find their ideal products.

You will need to have a flexible approach, as there will be times when you support other areas of the store to meet business needs.

Previous experience working with plants and garden care is preferred.

Main Responsibilities

The following details the main responsibilities for this position. However, this is not an exhaustive list, and a flexible approach to work duties is expected from all team members.

• Actively promote bestselling lines and key products.
• Ensure stock availability across all ranges.
• Manage smooth transitions during range changes to minimize disruption.
• Ensure all products are correctly priced.
• Maintain proper watering and care for live plants.
• Follow shop floor processes, policies, and procedures accurately.
• Implement reduced waste processes effectively.
• Maintain high standards of housekeeping across the department.