Senior eCommerce Channel Development Manager

Heinz; London; Hybrid; GBP 50,000 - 90,000; Full time

Job description

We have an excellent opportunity available for a passionate and experienced eCommerce professional to make a difference at Kraft Heinz. The Senior eCommerce Channel Development Manager position lies within the UK eCommerce team.

You’ll lead a high-performing team of two eCommerce Account Executives, and work alongside peers who are driven to achieve excellence. You are passionate about building brands in the digital world, leveraging data to win the online shopper, and growing the eCommerce channel.

You’ll be reporting into Jean-Philippe Nier, eCommerce Director UK&I, and collaborate closely with internal teams and external stakeholders. This role offers significant exposure and the opportunity to shape the future of eCommerce at Kraft Heinz.

What you'll do:

1. Shape our eCommerce strategy by leveraging insights and market data, and drive its execution externally and internally.
2. Lead our perfect screen agenda.
3. Manage and develop a team of two eCommerce Account Executives, ensuring they are equipped to deliver business objectives and grow in their roles.
4. Collaborate with our Brick and Mortar Sales teams to execute our eCommerce strategy with our omnichannel customers.
5. Lead cross-functional routines to understand our eCommerce performance and build action plans.
6. Partner closely with our marketing and shopper marketing teams to plan campaigns together and build content.
7. Own and continuously improve our suite of eCommerce data tools, including those for the digital shelf, ROI tracking, and performance monitoring.
8. Educate and inspire the wider business by creating and leading trainings, workshops, and engagement initiatives.
9. Drive engagement and share insights in the business using a range of tools and databases at your disposal.

What you'll need:

Hard Skills

1. Experience in eCommerce (guideline 3+ years).
2. Understanding of the online shopper and the fundamentals of category management for online.
3. Expertise winning the digital shelf and understanding how to build best in class content to win online.
4. Excellent analytical skills and strong ability to manage data and interpret data to drive actionable insights.
5. You are a creative thinker with a passion for eCommerce and a drive to implement innovative solutions.
6. Ideally Bachelor’s/Master’s degree or similar.

Professional Attributes

1. Communication Skills: At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills to deal with all kinds of different stakeholders.
2. Simplify the complex: In the eCommerce team, you will work across all categories and cross-functionally, so you will need to turn complexity into simple action plans.
3. Growth mindset: At Kraft Heinz we dare to be better every day, so you will thrive for continuous improvement and challenge the status quo. In our eCommerce team, you will have the opportunity to be a true entrepreneur.
4. Work as a team: At Kraft Heinz we believe in the “power of we.” You will work with many key stakeholders to achieve one common goal for the company.
5. Navigate the future: You will work on defining the destination for our eCommerce business and therefore you will be curious, externally focused, and driven by data.

What we offer you:

1. An ambitious employer; we only want the best for our people!
2. Trainings and coaching to help develop your skills and behaviours.
3. A career track like only few other companies can match.
4. Flexible and hybrid working approach (3 from the office or with customers / 2 from home).
5. Family-friendly and inclusive work environment.
6. Competitive benefits package to support mental, physical, financial, and social well-being.
7. A competitive salary and excellent bonus structure (above market).
8. Always room for new ideas; if you have a good idea, please let us know, and we can set it in action!

Location(s): London - The Shard

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.