Retail Sales Assistant

Travelex; Paisley; On-site; Full time

Job description

Retail Sales Assistant - Glasgow Airport

Job Type: Permanent

Hours per week: 37.5

Salary: £12.50 per hour

Working Patterns: Between 4am and 11pm

Shift Patterns: Between Monday and Sunday

Benefits:

• A comprehensive voluntary benefits package, providing discounted corporate rates to a wide range of insurances such as Private Medical, Dental, and Critical Illness.
• Employee wellness programmes offering guidance on physical, mental, and financial wellbeing.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit various lifestyles, with opportunities for overtime.
• 25 days holiday (pro-rata), bank holidays, and the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hard-working people. If you identify as someone who cares about providing exemplary service, loves to travel, and enjoys sharing your knowledge, we want you as our next Travel Service Partner (CSR).

As an integral part of the team, you will be placed at the heart of a bustling airport environment where thousands of customers are embarking on business or personal trips. We want to ensure that we are there to support our customers by being adaptable to their requirements and fulfilling their travel money needs!

What will you be doing?

1. Nurturing and forming relationships with customers to understand their travel and currency requirements, tailoring their experience based on their destination.
2. Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
3. Engaging with customers to process all foreign exchange transactions accurately and efficiently.
4. Delivering on key performance goals, both procedural and customer-focused.
5. Utilising your keen eye for detail to process daily online FX requests and deliveries.
6. Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

1. Numerically proficient - You’ll need a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly.
2. Great communicator – You’ll find talking with people and building relationships comes naturally to you.
3. Desire to succeed – You’ll have the drive and vision to want to make a difference and care about the impact you have.

What does the interview process look like?

1. Our team of Talent Acquisition Partners will review your application and conduct an initial screening call if your experience fits the brief.
2. You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
3. If successful, you will visit the bureau where you will meet the Bureau Manager face-to-face.
4. If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Our mission is to simplify our customers’ access to international money, however and whenever.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.