Inside Sales Representative

Resideo; Oldham; Hybrid; GBP 25,000 - 45,000; Full time

Job description

Snap One is a leading manufacturer and exclusive source of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. We believe that life’s better when everything works together, and the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalised smart living and smart business experiences to people around the world.

Reporting to the Sales Manager for UK, Ireland and Nordics, the Inside Sales Representative will be responsible for generating revenue by selling products or services over the phone, email, or other digital communication channels.

This role involves building and maintaining strong relationships with potential and existing clients, understanding their needs, and effectively communicating the value of the products or services offered. This role is based from our International Head Office in Chadderton, Oldham with a Hybrid working pattern (3 days in the office and 2 from home).

JOB DUTIES:

• Establish and nurture strong relationships with leads and partners.
• Maintain regular communication with customers to provide updates, gather feedback, and address any concerns.
• Collaborate with other departments, such as marketing and customer support, to ensure a seamless customer experience.
• Guide partners through the onboarding process, ensuring they understand the necessary steps and requirements.
• Engage with partners to understand their pain points, challenges, and business requirements.
• Track and manage leads, opportunities, and sales activities using a CRM (Customer Relationship Management) system.
• Qualify & nurture leads generated through various channels such as marketing campaigns, website inquiries, and referrals. Follow a structured sales process to move leads through the sales funnel, from initial contact to closing deals.
• Develop a deep understanding of the company's products or services, their features, benefits, and competitive advantages.
• Proactively engage with customers to ensure their ongoing success and satisfaction.
• Meet or exceed assigned sales targets and quotas on a regular basis.

YOU MUST HAVE:

• Proven experience in inside sales, customer service, telesales, or a similar role.
• Strong communication and interpersonal skills.
• Proficiency in using CRM software and other sales tools.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Excellent active listening and negotiation abilities.
• Self-motivated and able to work independently.
• Time management and organizational skills.
• Familiarity with the industry and the company's products/services is a plus.

WE VALUE:

• Experience using Salesforce.
• Experience with Microsoft Office 365 & teams software platforms.
• Familiarity with the industry and the company's products/services.

WHAT'S IN IT FOR YOU:

• Competitive salary with industry leading quarterly bonus.
• Full access to 21,000 courses through LinkedIn Learning to continue to up-skill and invest in your ADI career.
• Market leading value proposition.
• Opportunity to work for a global business.