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IT Support Engineer

Van Ierland Assurantiën

Bournemouth

On-site

GBP 25,000 - 30,000

Full time

30+ days ago

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An exciting opportunity awaits for an IT Support Engineer in a forward-thinking Managed Service Provider in Bournemouth. This role offers a chance to grow within a thriving company that values innovation and creativity. You will be part of a relaxed yet professional environment, contributing to a team that is passionate about technology. With a focus on problem-solving and collaboration, this position is perfect for someone eager to learn and develop their skills while providing top-notch IT support. If you're ready to take the next step in your career, this is the role for you.

Strong basic knowledge of Windows and Office 365.
Good communication and problem-solving abilities.

Provide IT support for Windows operating systems and Office 365.
Liaise with 3rd party suppliers to manage faults and SLAs.

Windows 7

Windows 10

Office 365

Exchange Mailbox Management

Active Directory Management

Client-side Networking

Remote Support Tools

Problem-solving

Organizational Skills

Teamwork

Microsoft Office Applications

HP Hardware

Dell Hardware

IT Support Engineer - up to 30K + 2x Overtime - Bournemouth

An exciting new opportunity has become available for an IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Bournemouth.

We are looking for an enthusiastic, passionate IT Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional; gone are the days of a corporate rigid structure, and you will be given flexibility.

IT Support Engineer Experience

Windows 7 and Windows 10 Operating Systems
Office 365 Email Solutions
Exchange 2007/2010/2013/2016 Mailbox Management
Active Directory Users/Computers Management
Basic Client-side Networking experience
Liaise with 3rd party suppliers ensuring faults are logged, managed, and that SLAs are met
Microsoft Office Applications
Prior experience working within a Managed Service Desk provider (beneficial)
Proven experience resolving incidents quickly by using remote support tools
Exposure to HP and Dell hardware

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basic knowledge and passion to learn more!

You will be a self-motivated IT Support Engineer, a good communicator, and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organizational skills, and the ability to work as part of a team.

Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

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