Senior Decision Scientist

ZipRecruiter; Penarth; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading investment company in Penarth is seeking a Senior Decision Scientist to enhance customer communications through data-driven strategies. The role involves utilizing data science to improve targeting and deliver measurable results. Candidates should have experience in decision science, SQL, Python, and excellent communication skills. The company offers a competitive salary, generous holiday allowance, and various perks.

Benefits

Annual bonus between 0-20%

Private Medical Insurance

Death in Service Cover

Income Protection Insurance

Company Pension Plan

Healthify support team

Social activities and events

Free office gym

Free parking nearby

Collaboration space and games room

Qualifications

• Proven experience in Decision Science, preferably in a fast-paced environment.
• Experience in multichannel customer contact to generate income.
• Excellent communication skills and stakeholder management.

Responsibilities

• Deliver a data-driven omni-channel communication strategy.
• Utilise data science to predict customer needs.
• Measure the impact of customer communications.

Skills

Communication

Teamwork

Initiative

Tools

SQL

Python

Google Analytics

Power BI

Azure

Job description

Job Description

Company Overview:

Wealthify is an ambitious, multi-award-winning online investment company located in Penarth, Wales. We’re here to inspire anyone to build their future wealth, and we do this by making investing easy, affordable, and accessible.

We’re hiring talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to our customers.

Our team is engaging, inquisitive, and inclusive, reflecting many different beliefs and backgrounds. We welcome people who can bring to our team, and work towards a shared goal to deliver an exceptional investment experience.

What your job will be

The Data and Analytics team are playing an important role in Wealthify’s growth ambitions.

We want to transform the way we communicate with our customers. To gain deeper understanding of their relationship with us including their digital journeys. To use insight and analytics to help design new products and propositions that support our customers and help them to grow their wealth. To provide intelligence to the business that enables them to make the right strategic decisions to drive business performance and improve customer experience.

In your role as Senior Decision Scientist you’ll

• help deliver a data driven omni-channel communication strategy, systemic comms sent to the right customers, for the right reasons at the right time to convert more prospects, cross-sell and better retain our customers.
• build timely triggers based on indicators of customer need.
• utilise our data science capability to predict likelihood to convert.
• create insight to inform messaging and how we segment our customers.
• measure the incremental impact of our customer communications.
• help to deliver programmes of test and learn across customer communications, set up to be measurable.
• take technical information and translate effectively into comprehensive, relevant and useful presentation/communication.

What we’re looking for

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page - not just with how we work individually, but how we engage with each other and the service we offer.

We don’t need you to tick all these boxes (in fact we’d encourage you to apply even if you don’t!), but this gives you an idea of what we are looking for:

• Proven experience in Decision Science, preferably in a start-up or fast-paced environment and/or within Financial Services.
• Evidence of having delivered programmes of omni channel customer contact to generate income.
• Evidence of having applied data science modelling techniques to improve targeting.
• Experience in the following or similar:
• SQL and Python programming
• Multichannel communications platforms like Optimove, Pega or Adobe
• Google Analytics, Google Tag Manager, Google Big Query - not essential but useful
• Power BI (or similar)
• Working in Public Cloud environment, preferably Azure.
• Experience of building or deploying propensity models
• Excellent communication skills and stakeholder management; the ability to consult and provide insights and recommendation to senior stakeholders.
• Proven ability to take the initiative and be innovative.

What we give you in return

• Competitive salary up to £60,000
• 24 days holiday a year – plus bank holidays (you will earn an extra day holiday for each full year you’re with us, up to 28 days)

And we have plenty of perks too!

• Annual bonus between 0-20% of your annual salary which is linked to both the company and individual performance
• Private Medical Insurance
• Death in Service Cover (X3 your annual salary)
• Income Protection Insurance
• Company Pension Plan
• Healthify – a team to support the health and wellbeing of all staff at Wealthify
• Ministry of Fun – providing plenty of social activities and events throughout the year
• Brand new offices in the picturesque Penarth Marina
• Free office gym
• Free parking nearby
• A collaboration space and games room
• We’re a responsible company and are constantly working to improve our culture, ethics, impact on the environment, and our contribution to charitable causes