Casual Stockroom Assistant

Frasers Group; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in luxury fashion is seeking exceptional Stockroom Assistants to support their growth. This role involves managing stock, ensuring accurate replenishment, and delivering outstanding customer service. Candidates should possess excellent communication skills, a customer-focused attitude, and a passion for fashion retail. Join a dynamic team where your contributions will enhance the shopping experience and uphold the brand's high standards. If you thrive in a fast-paced environment and are eager to make a difference in the luxury retail sector, this opportunity is perfect for you.

Qualifications

• Strong communication skills and team-oriented mindset are essential.
• Customer-focused approach with a passion for fashion retail.

Responsibilities

• Greet customers warmly and assist with their needs.
• Handle stock efficiently and maintain high stockroom standards.

Skills

Excellent communication skills

Teamwork

Customer focused

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Job Description

To continue our growth and expansion we now require truly exceptional, driven and proven Stockroom Assistants to join our Team - Must be able to work from 7am across a 7 day working week.

Key Contribution Areas

1. To greet customer with a sincere and warm welcome and ensure they are aware you are there to help.
2. To deal with large quantities of stock and price changes.
3. To ensure replenishment and stock picking is accurate and done at pace.
4. To provide information about in store offers, promotions and store cards.
5. To deliver first class stockroom standards.
6. Be aware of latest trends and remain fully updated on product knowledge.
7. Maintain a customer friendly and customer focused environment at all times.
8. Guarantee a high level of customer service at all times.
9. Educate and guide customers about Flannels, the brands and the product we sell.
10. Offer alternatives and add on sales as and when necessary.
11. Ensure store standards are complete and the store is prepared for the next trading day.
12. Comply with all Flannels policies and procedures at all times.

Qualifications

Skills and Knowledge

1. Excellent communication skills.
2. Able to work effectively within a team environment.
3. Customer focused.

Personal Qualities

1. High level of personal energy to drive projects to completion.
2. Confident and assertive.
3. Positive and enthusiastic with a can do attitude.
4. Passion for fashion retail.
5. Professional manner.
6. Fashion conscious and trend aware.
7. Flexible and reliable.

Additional Information

1. Think without limits - Think fast, fearlessly, and take the team with you.
2. Own it and back yourself - Own the basics, own your role and own the results.
3. Be relevant - Relevant to our people, our partners and the planet.

Although this role is based within the stockroom, there will be occasions where you may need to work across different departments including shop floor and delivery.

This role has no guaranteed hours of work; hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.