PART TIME RETAIL ASSISTANT – WIMBLEDON PARK

Cavan Bakery; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

Cavan Bakery is seeking a Part Time Retail Assistant to provide exceptional customer service and assist in the efficient operation of the shop. This role involves teamwork, cash handling, and maintaining hygiene standards in a friendly environment. Benefits include a uniform, employee discounts, and a supportive workplace committed to inclusion and diversity.

Benefits

Uniform provided

Company events

Cycle to work scheme

Free bread

50% employee discount

Pension scheme

Birthday cake

Free meal per shift

28 days holiday including bank holidays (pro-rata)

24/7 employee assistance helpline

Qualifications

• Experience in customer service and retail is preferred.
• Ability to maintain hygiene and cleanliness in the workplace.
• Strong teamwork and communication skills.

Responsibilities

• Provide excellent customer service and handle cash accurately.
• Assist in serving customers and maintaining shop cleanliness.
• Manage paperwork and ensure compliance with food safety standards.

Skills

Customer Service

Teamwork

Cash Handling

Time Management

Hygiene Standards

Job description

JOB DESCRIPTION: PART TIME RETAIL ASSISTANT

Part Time, SW19 8AB

24-32 hours per week.

CUSTOMERS

• Provide consistently excellent customer service to ensure every customer leaves satisfied.
• Acknowledge customers immediately with friendliness and helpfulness.
• Report customer concerns or queries to the Retail Manager.
• Answer the phone within 4 rings whenever possible.
• Build a sense of community both inside and outside the shop.

TEAM WORK

• Contribute to the efficient operation of the shop by managing your time well and collaborating with colleagues.
• Assist in serving customers, selling baked goods, preparing sandwiches, checking stock, displaying goods, and maintaining cleanliness.
• Maintain a positive attitude—be responsible, professional, cooperative, cheerful, polite, motivated, and proactive.
• Take pride in your work and set a good example for others.

MONEY

• Handle cash responsibly and accurately, ensuring till accuracy.
• Maintain adequate change levels.
• Ensure the security of money, keys, and premises.
• Count money daily before banking.

PRODUCTS

• Know the products, how to serve and display them, and understand stock rotation and waste control.
• Ensure all products are correctly named, categorized, and priced with visible tickets.
• Prevent selling stale or bad goods, and manage waste effectively.
• Display products attractively under the guidance of your Manager.
• Upsell products, including hot drinks and daily specials.
• Keep all goods fresh and suggest new lines or promotions.

ADMIN & PROCEDURES

• Manage paperwork for orders and ensure compliance with food safety standards.
• Perform daily temperature checks.

CLEANLINESS AND HYGIENE

• Maintain a clean, tidy, and hygienic workplace.
• Follow basic food hygiene rules.
• Assist with cleaning tasks in the shop and kitchen.
• Maintain personal hygiene and a neat appearance at all times.

Benefits

• Uniform provided
• Company events
• Cycle to work scheme
• Free bread
• 50% employee discount
• Pension scheme
• Birthday cake
• Free meal per shift
• 28 days holiday including bank holidays (pro-rata)
• 24/7 employee assistance helpline

Inclusion & Diversity

At Cavan Bakery, we are committed to creating an inclusive workplace. We value diverse representation and believe that everyone’s unique background and perspective contribute to our success. We welcome applicants from all backgrounds and cultures to join us on our journey.