Subsidence Building Consultant

Indesure Recruitment Limited; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Subsidence Building Consultant to manage domestic and commercial subsidence claims. This hybrid role involves using digital technology for assessments, conducting site visits, and providing customer service. Join a supportive team and enjoy competitive remuneration, hybrid working, and excellent benefits.

Benefits

25 days holiday plus bank holidays

Incentive (bonus) scheme

Private healthcare

Group Life Assurance

Flexible benefits: green car scheme, dental cover, cycle to work

Qualifications

• Working towards or already hold a professional qualification (MCIOB, MRICS, MICE).
• Full UK driving licence (essential).
• Experience in insurance claims handling is desirable.

Responsibilities

• Managing a portfolio of subsidence claims from instruction to settlement.
• Conducting site visits and/or remote assessments to diagnose structural damage.
• Providing technical reports, specifications, and validation of scopes of work.

Skills

Communication

Customer Service

Technical Reporting

Education

Professional qualification (MCIOB, MRICS, MICE)

Insurance qualification (CILA or CII)

Job description

Job Description

Job Title:Subsidence Building Consultant

Location:London (Hybrid/Remote with local site visits)

Salary:Up to £60k (based on experience and qualifications)

The Opportunity:

Join an award-winning Subsidence Services Division, managing a portfolio ofdomestic and commercial subsidence claimsfrom first notification to resolution.

This role combines the use of digital technology for remote assessments with local site visits, giving you flexibility and variety in your day-to-day work.

Youll be at the forefront of diagnosing, mitigating, and repairing structural damage, with the backing of a highly experienced team and market-leading tools.

Your Responsibilities Will Include:

• Managing a portfolio of subsidence claims from instruction to settlement
• Conducting site visits and/or remote assessments to diagnose structural damage
• Recommending appropriate mitigation and repair strategies
• Liaising with internal teams, insurers, contractors, and other service providers
• Providing technical reports, specifications, and validation of scopes of work
• Delivering outstanding service to customers with professionalism and empathy
• Adhering to regulatory and client SLAs, ensuring cases are proactively progressed

About You Knowledge and Experience:

• Full UK driving licence (essential)
• Working towards or already hold a professional qualification (MCIOB, MRICS, MICE)
• Ideally hold or be working towards an insurance qualification (e.g., CILA or CII)
• Expertise in diagnosing structural defects, subsidence, and drainage issues
• Comfortable using both remote tech and conducting face-to-face site visits
• Experience in insurance claims handling is desirable (training provided)
• Strong communication and customer service skills

What Youll Get:

Remuneration & Work Environment:

• Competitive salary (based on experience and qualifications)
• Hybrid working combine home working with local travel
• 25 days holiday plus bank holidays
• Incentive (bonus) scheme
• Self-Invested Personal Pension Scheme (SIPP)

Health & Wellbeing:

• Private healthcare (including pre-existing conditions)
• Group Life Assurance
• Group Income Protection
• Employee Assistance Programme

Additional Benefits:

• Flexible benefits: green car scheme, dental cover, cycle to work, season ticket loan
• Discounts on a wide range of products and services
• Comprehensive internal training via the company's University (15,000+ courses available)

If youre passionate about property and want to play a key role in shaping the future of claims and engineering services, we want to hear from you!

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