Account Manager

Smile White; Leeds; On-site; GBP 33,000 - 40,000; Full time

Job summary

Join Smile White as an Account Manager in Leeds, where you'll manage 50-70 dental partner accounts, providing essential support to enhance their performance. This full-time role offers a competitive salary of £33,000-£40,000, along with significant opportunities for personal and career development in a dynamic environment.

Benefits

Massive opportunity for personal growth and career progression

Supportive team culture with a performance-driven mindset

Structured onboarding and ongoing development

Qualifications

• 2+ years in account management or similar service roles.
• Experience in dental, healthcare, logistics, retail, or B2B is a bonus.
• Must be highly organized and proactive.

Responsibilities

• Manage a portfolio of 50–70 dental partner accounts.
• Work toward weekly and quarterly targets.
• Support process improvements within the Partner Success Team.

Skills

Attention to Detail

Time Management

Process-Driven

Relationship-Builder

Resilient & Focused

Tech-Confident

Job description

Job Description

Job Title: Account Manager- Dental Partner Success

Leeds LS11 | Full-Time, Office-Based

£33,000 – £40,000 DOE + Quarterly Commission

Be Part of the Smile White Growth Story

About Us

Smile White is a fast-growing, premium dental brand transforming the whitening experience across the UK. We work with a network of exceptional dental partners and provide a best-in-class system and service to support them in delivering standout results.

As we scale, we’re expanding our Partner Success Team and are looking for an Account Manager to take ownership of a portfolio of 50–70 partner accounts, working alongside a larger team to ensure all partners feel supported, engaged, and equipped to succeed.

The Role

This is a full-time, office-based role in Leeds LS11. You’ll manage your own group of dental partners, acting as their main point of contact- providing regular support, tracking performance, reducing patient backlogs, and helping them hit their targets.

You’ll need to be highly organised, proactive, process-driven, and comfortable working in a fast-paced, high-performance environment.

Key Responsibilities

• Manage a portfolio of 50–70 dental partner accounts, ensuring excellent service and communication
• Build strong, individual relationships with each partner
• Work toward weekly and quarterly targets- both your own and your partners’
• Follow structured internal procedures and use multiple systems to track and manage activity
• Reduce patient backlog by ensuring partners are supported and engaged
• Prioritise tasks daily while managing partner expectations
• Follow up consistently and keep momentum high across all accounts
• Escalate issues when necessary and help drive resolutions quickly
• Support the wider Partner Success Team with process improvements and performance insights

What You’ll Need

Experience: 2+ years in account management, client support, or a fast-paced service role (experience in dental, healthcare, logistics, retail, or B2B a bonus)

Attention to Detail: You love structure, processes, and getting things right the first time

Time Management: You can prioritise under pressure and stay on top of multiple tasks

Process-Driven: You enjoy working within systems and following clear workflows

Relationship-Builder: You know how to connect with people and keep them engaged

Resilient & Focused: You can thrive in a fast-moving environment with evolving priorities

Tech-Confident: You’ll be using at least three systems daily and need to be agile across them

Progression-Minded: You’re ambitious and want to grow as Smile White grows

What’s in It for You

• Competitive salary: £33,000- £40,000 (based on experience)
• Full-time role based in our Leeds LS11 HQ
• Massive opportunity for personal growth and career progression
• Supportive team culture with a performance-driven mindset
• Structured onboarding and ongoing development
• Be part of a brand with big plans and real impact

If you're on the ball, process-driven, and ready to build great relationships at scale – this is your chance to join one of the most exciting brands in the dental industry.

Apply now with your CV

Interviews ongoing – don’t wait to apply.