O2C Support Analyst

Experis - ManpowerGroup; City of Edinburgh; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an O2C Support Analyst to join their dynamic team. In this pivotal role, you will leverage your expertise in Oracle Cloud Solutions, particularly within the Finance domain, to deliver exceptional support and enhancements. Your responsibilities will include collaborating with business leads to understand user stories, configuring essential modules, and managing incidents effectively. This position offers the opportunity to work remotely with occasional onsite days, making it ideal for professionals looking for flexibility while contributing to impactful projects. If you are passionate about Oracle ERP and eager to make a difference, this role is perfect for you.

Qualifications

• Functional knowledge in Oracle Cloud Solutions and Finance modules.
• Experience in configuring Accounts Receivable and Cash Management.

Responsibilities

• Support Oracle Fusion and maintain technical skills within the team.
• Collaborate with business leads for design, configuration, and testing.

Skills

Oracle Cloud Solutions

Accounts Receivable (AR)

Advanced Collections (AC)

Cash Management (CM)

Configuration of OOTB reporting tools

Job description

Role: O2C Support Analyst

Location: Edinburgh / Glasgow (Remote with possibility of 2 days per week onsite at times during the contract)

Duration: 12 Months

Day rate: £513 inside IR35

Role Description:

• Work within a team of Oracle ERP and EPM module technical leads ensuring technical skills are developed and maintained to support Oracle Fusion.
• Build and maintain a deep understanding of Oracle Cloud Solutions, Finance (O2C) Accounts Receivable (AR), Advanced Collections (AC) and Cash Management (CM) modules with a view to providing technical and functional subject matter expertise.
• Work closely with the Technical Delivery Manager and other team specialists to ensure successful configuration outcomes and report progress for ERP and EPM support and development.
• Work with business leads to understand user stories and lead corresponding design, configuration & testing for enhancements
• Manage and resolve incidents and work with Oracle and other third parties to resolve incidents as required

Essential Skills and Experience:

• Functional knowledge in Oracle Cloud Solutions, Finance (O2C) Accounts Receivable (AR), Advanced Collections (AC) and Cash Management (CM)
• Configuration of Accounts Receivable, Advanced Collections and Cash Management
• Process knowledge of AR, AC and CM
• Configuration of OOTB reporting tools OTBI, FRC and knowledge of standard reports
• Process knowledge of SSP, Proc, AP and Expenses