Commercial Assistant (Part Time)

The Owl Centre; Ashford; Hybrid; GBP 12,000 - 13,000; Part time

Job summary

Join a leading organization as a Commercial Assistant, where you'll provide essential administrative support to the Commercial team. This part-time role offers a chance to work hybrid, contributing to meaningful projects that positively impact families across the UK. You'll be involved in creating customer quotes, managing bid documentation, and collaborating with various teams to ensure timely submissions. If you're organized, detail-oriented, and eager to learn, this position is a great opportunity to grow within a supportive environment.

Qualifications

• Experience in a commercial or administrative support role preferred.
• Knowledge of the bid process and tender portals is beneficial.

Responsibilities

• Supporting the Commercial team with customer quotes and bid documentation.
• Maintaining records and coordinating meetings with clients and internal teams.
• Monitoring tender portals for new opportunities.

Skills

Communication

Organizational Skills

Attention to Detail

Tools

Microsoft Office

Microsoft Dynamics

SharePoint

Job description

As a Commercial Assistant, you'll work within our ambitious and driven Commercial team. You will provide admin support and assist with the creation and management of customer quotes, tender submissions, and bid documentation. You will be a proactive team member ensuring tasks are completed efficiently and accurately.

You'll work part-time on a hybrid basis, with occasional in-person collaboration sessions. We are looking for someone in the Kent or Gwent area. The role offers approximately 18–21.5 hours per week, with an FTE salary of £25,000 per annum.

Why work for us?

The Owl Centre is more than just a workplace; it's a chance to make a real difference for families across the UK. Here's what makes us a great place to work:

• Meaningful Mission: We connect families with the right support to improve their lives and reach their full potential. You’ll play a vital role in delivering assessment and therapy services for children and adults.
• Exceptional Colleagues: You’ll work with and learn from experts, including Speech & Language Therapists, Occupational Therapists, ASD Practitioners, and ADHD Specialists.
• National Recognition: We’re proud to be the go-to experts for brands like Netflix, Organix, and Aptamil, contributing to our outstanding reputation.
• Empowering Communities: Our impact extends beyond individual families, working with private clients and NHS trusts to make positive changes in communities.

What You'll Be Doing

• Supporting the Commercial team by creating, reviewing, and dispatching customer quotes.
• Completing company information on tender portals such as Health Force Family, Pro Contract, and Intend.
• Highlighting key tender clarifications and actions to the Chief Commercial Officer and ensuring timely resolution.
• Coordinating the signature process for key documents, liaising with directors.
• Maintaining and updating records in Microsoft Dynamics.
• Organising and maintaining a bid library with key documents, templates, and responses.
• Scheduling and coordinating meetings with clients and internal teams.
• Assisting in formatting and organising documents using Microsoft Office Suite.
• Collaborating with Finance and Heads of Service to gather and track bid responses.
• Ensuring ITTs and PQQs are completed, meet requirements, and are submitted on time.
• Monitoring tender portals daily for new opportunities and relaying information to the team.
• Supporting the Marketing Team with research and quotes for services.
• Organising and filing opportunities, client details, and contracts in SharePoint.
• Supporting clinical teams with marketing activities such as email campaigns.

We'd Love It If You Had

• Good knowledge of Microsoft Office (Teams, Outlook, Word, Excel, Loop).
• Knowledge of the bid process.
• Experience with tender portals (training provided if needed).
• Previous experience in a commercial or administrative support role preferred.
• Knowledge of healthcare or neurodiversity is an advantage.

We'd Love It If You Were

• Proactive and curious.
• Organised with attention to detail.
• Able to prioritise and multitask.
• Good time management skills.
• Excellent written and verbal communication.
• Effective collaborator with team members and stakeholders.