Abercrombie & Fitch - Assistant Manager, Kensington

Abercrombie and Fitch Co.; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who will blend business strategy with creativity and people management. This role is pivotal in driving sales and enhancing customer experience while overseeing daily operations. You will lead talent recruitment and foster an inclusive environment, supporting career growth within the store. With a focus on operational excellence and customer satisfaction, this position offers a dynamic work environment where your contributions will make a significant impact. Join a supportive global team that values diversity and offers opportunities for career advancement.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Indefinite Contracts

Paid Volunteer Day

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Employee Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Qualifications

• Bachelor's Degree or one year supervisory experience in a customer-facing role.
• Strong problem-solving skills and ability to thrive in a fast-paced environment.

Responsibilities

• Drive sales through business analysis and excellent customer service.
• Oversee daily store operations and enhance store presentation.
• Lead talent recruitment, training, and development.

Skills

Problem-Solving Skills

Team Building Skills

Multi-tasking Ability

Customer Service

Fast-Paced Environment Adaptability

Interest in Fashion

Education

Bachelor's Degree

One Year Supervisory Experience

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each committed to offering products of enduring quality and exceptional comfort that support global customers on their journey to self-expression. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, along with e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and prioritize our people. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Assistant Manager role combines business strategy, operations, creativity, and people management. Key responsibilities include:

1. Driving sales through business analysis and excellent customer service
2. Overseeing daily store operations, including opening and closing routines
3. Enhancing store presentation through floorset updates, styling, and product knowledge
4. Leading talent recruitment, training, engagement, and development
5. Fostering an inclusive environment for team and customers
6. Supporting career growth within the store organization

What You'll Do

• Enhance Customer Experience
• Drive Sales
• Manage OMNI Channel Fulfillment
• Supervise Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Handle Staffing, Scheduling, and Payroll
• Lead Training and Development
• Maintain Effective Communication
• Implement Asset Protection Measures

Qualifications

• Bachelor's Degree or one year supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of Inclusion & Diversity
• Ability to thrive in a fast-paced environment
• Team building skills
• Self-motivated
• Results-driven
• Multi-tasking ability
• Interest and knowledge in fashion

Additional Information

Benefits include:

• Quarterly Incentive Bonus
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day
• Merchandise Discount
• Private Medical Insurance
• Life and Disability Insurance
• Employee Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Career Advancement Opportunities
• A supportive, inclusive global team

*Pending successful completion of 90-day probationary period.

Follow us on Instagram @LIFEATANF to experience #WORKATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.