Associate Director - Change Delivery

Vermelo RPO; Burslem; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic leader for a senior role focused on delivering complex change portfolios. This hybrid position offers the opportunity to work across multiple locations, including Manchester and London. The ideal candidate will possess strong stakeholder management skills and a proven track record in leading change initiatives. You'll collaborate with senior leadership to enhance processes and drive continuous improvement. Join a forward-thinking organization where your expertise will directly impact the success of major change projects and foster a culture of excellence.

Qualifications

• Experience leading complex change portfolios over £25m.
• Strong stakeholder management skills across all organizational levels.

Responsibilities

• Ensure efficient delivery of the Markerstudy Change Portfolio.
• Oversee Head of Change Delivery roles and manage teams effectively.

Skills

Stakeholder Management

Change Portfolio Management

Process Improvement

Agile Delivery

Waterfall Delivery

Team Leadership

Quality Assurance

Job description

This is a senior leadership position responsible for the successful delivery of the Markerstudy Change Portfolio, as well as oversight of the Head of Change Delivery roles and their teams.

This role is hybrid and can be based at our offices in Manchester, London, Southport, Stoke-On-Trent, Peterborough, or Portsmouth.

Typical Accountabilities:

1. Ensure the delivery of the Markerstudy Change Portfolio safely and efficiently through appropriate Programmes and Projects.
2. Oversee and line manage the Head of Change Delivery roles and their teams.
3. Collaborate with the Director of Change Strategy and the Head of PMO to design and update the Portfolio's structure and hierarchy.
4. Monitor Portfolio performance against KPIs and take corrective actions as needed.

Stakeholder Management

1. Build strategic relationships with internal and external stakeholders at all levels, including Board and C-suite.
2. Establish clear responsibilities within the Change Leadership Team, including Change Strategy, Change Delivery, and PMO.
3. Support teams in removing blockers and resolving escalations.

Assurance

1. Ensure first-line Quality Assurance for Portfolio, Programmes, and Projects.
2. Work with the PMO to improve QA processes.
3. Make decisions within delegated authority limits.
4. Partner with the Head of PMO to manage risks, dependencies, and issues at the portfolio level.

Process Improvement

1. Lead process and tooling improvements to reduce cycle times and costs.
2. Promote a culture of continuous improvement across the Change Function.

Other Responsibilities

1. Deputise for the Chief Change Officer when required.
2. Engage in continuous professional development.
3. Support and coach team members' development.
4. Perform other duties as necessary.

Skills & Experience:

• Experience leading and managing complex change portfolios (£25m+).
• Proven ability to develop Heads of Functions and Programme Managers.
• Experience delivering complex change in industries like Financial Services, Retail, or Technology.
• Strong stakeholder management skills across all levels.
• Knowledge of delivery methods such as Waterfall and Agile at scale.
• Insurance industry experience is advantageous but not essential.