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Removals Sales Consultant

Relocruitment

Cambridge

On-site

GBP 25,000 - 45,000

Full time

30+ days ago

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Job summary

An established industry player is seeking an experienced Sales Consultant to join their dynamic team in Cambridge. In this pivotal role, you will leverage your proven sales experience to drive revenue growth in the removals industry. You will engage with customers through various survey methods, develop effective sales strategies, and work closely with the operations team to ensure high service standards. This is a fantastic opportunity to make a significant impact in a thriving company that values innovation and success. If you're ready to take your sales career to the next level, this role is perfect for you.

Qualifications

  • Proven sales experience, ideally in the removals industry.
  • Strong communication and negotiating skills are essential.

Responsibilities

  • Conduct customer surveys via various methods.
  • Record all enquiries and quotations in the system.
  • Work with the operations team to plan moves.

Skills

Sales Experience
Negotiating Skills
Excellent Communication Skills
PC Literacy
Relationship Building
Understanding Customer Environment
Networking Skills
Commercial Awareness

Job description

Relocruitment are delighted to be working alongside an award-winning Removals & Storage Firm that provides professional removals and storage solutions across the globe.


They are now seeking an experienced Sales Consultant to join their busy team based in Cambridge.


This role is ideal for someone with a proven track record in sales, ideally within the removals industry, who is ready to take on the challenge of growing territory revenue and delivering profitable results in line with margin expectations and targets.


Working closely with the Group Manager, the successful candidate will play a pivotal role in developing and implementing a successful sales process. This will involve conducting office-based (video) and field surveys, as well as defining and executing a sales strategy to meet the group's business objectives.


Responsibilities:

  1. Complete customer surveys via telephone, video call, self-survey, and field sales as appropriate.
  2. All enquiries/quotations to be recorded in the system.
  3. Identification of customer buying criteria.
  4. Price bounce to gauge customer reaction.
  5. Accurate costings via costing form and table.
  6. Determining margin through factors such as move date, insurance value, competition, and customer confidence in brand.
  7. Insurance sales and uplifts.
  8. Introduce affiliate revenue streams.
  9. Prepare and submit quotation to customer.
  10. Follow up all jobs to conclusion and maintain records in the system.
  11. Work with the Operations team to plan moves to establish appropriate service standards.
  12. Brief local operational team prior to move date.
  13. Provide holiday and sickness cover for operations.

KPI's:

  1. Achieve annual revenue targets.
  2. Sales productivity target.
  3. Conversion rates from PF04.
  4. Achieve product margins via PF10 report.
  5. 12 monthly sales reviews.
  6. Salesperson of the year.
  7. Zero quotes with past move dates.
  8. Quote submission within the required timescale.

Required Skills:

  1. Previous sales experience.
  2. Good negotiating and influencing skills.
  3. Excellent communication skills both written and verbal.
  4. PC literate.
  5. Ability to build alliances and maintain relationships.
  6. Ability to understand both customer and competitive environment.
  7. Good networking skills.
  8. Commercial awareness.
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