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Head of Operations

FMCG People

London

On-site

GBP 200,000 +

Full time

30+ days ago

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An exciting opportunity awaits as a Head of Operations for a fast-growing specialty cafe brand in London. This role is pivotal in driving performance and leading the successful opening of new locations, with the goal of doubling the number of sites this year. You will be at the forefront of developing and implementing strategic growth plans while ensuring operational excellence. If you are a strategic leader with proven experience in multi-site operations, strong people management skills, and a passion for shaping the future of a brand with ambitious international growth plans, this position is perfect for you.

Proven experience in leading multi-site operations in hospitality or QSR.
Strong people management skills and ability to inspire teams.

Drive performance across the group and lead new site openings.
Develop and implement strategic growth plans for expansion.

People Management

Strategic Leadership

Operational Excellence

Commercial Awareness

Multi-site Operations

Head of Operations

A fast-growing speciality cafe brand in London is looking for a Head of Operations to lead the business through its next phase of expansion, doubling its number of locations this year.

The Role:

As Head of Operations, you’ll be responsible for driving performance across the group while leading the successful opening of new sites. You’ll develop and implement strategic growth plans, ensure operational excellence, and build a high-performing team to support the brand’s rapid expansion.

What We’re Looking For:

Proven experience leading multi-site operations within hospitality, QSR, or speciality drinks.
A strategic leader who can scale a business while maintaining high standards.
Strong people management skills, with the ability to develop and inspire teams.
Experience in new store openings, processes, and operational efficiencies.
A hands-on, commercially savvy operator who thrives in a fast-paced environment.

This is a fantastic opportunity to shape the future of a brand with ambitious plans in place for international growth.

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