Service Desk Engineer

Understanding Recruitment; Cambridgeshire and Peterborough; On-site; GBP 28,000 - 30,000; Full time

Job description

Service Desk Engineer

Are you a Service Desk Engineer looking for your next exciting opportunity?

A brand-new position has arisen for a Service Desk Engineer to join a leading managed service provider in Cambridge where you will be providing Microsoft-based support across their wide range of clients. As the Service Desk Engineer, you will be expected to be based five days a week on-site in St Ives, Cambridge. You will be expected to have experience with Windows applications as well as Office 365 and ideally knowledge of networks. This is a great opportunity for an ambitious Field Service Engineer to further develop their career.

The Service Desk Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You will be supporting the business growth, working closely alongside the client teams in order to action and fix any tickets, providing 2nd line support, putting your Windows and Microsoft 365 knowledge into action. If you want to work for a forward-thinking, collaborative organisation, then this could be the role for you.

Skills required for Service Desk Engineer are:

1. Experience of 2nd Line Support
2. Microsoft Windows experience
3. Brilliant communication skills, both written and verbal
4. Experience of working with Office 365 and Networks
5. Exposure to working in a busy user support environment

Salary: £28,000 - £30,000 per year + excellent benefits
Location: St Ives, Cambridge

Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.