Fleet Controller (6 month fixed term contract)

Hertz; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Fleet Controller for a 6-month contract in Edinburgh. This role is vital for ensuring efficient vehicle management and customer service. You'll be responsible for overseeing vehicle arrivals, updating tracking systems, and collaborating with managers to meet customer demand. The position requires strong organizational skills, proficiency in Microsoft Office, and a results-oriented mindset. Join a dynamic team and contribute to performance goals while enjoying perks like a generous discount on rentals and ample annual leave.

Benefits

Up to 40% discount on rentals

25 days of annual leave

Employee Assistance Programme

Qualifications

• Experience in fleet coordination preferred.
• Proficiency in Excel, Word, and Outlook.

Responsibilities

• Manage all vehicles arriving during your shift.
• Update the MARS system for accurate vehicle tracking.
• Collaborate with fleet and multi-location managers.

Skills

Fleet Coordination

Excel

Word

Outlook

Collaboration Skills

Influencing Skills

Decision Making

Problem Solving

Organizational Skills

Leadership

Job description

Fleet Controller (6 month fixed term contract) (30704) Edinburgh, Scotland

This role is responsible for executing the business plan by ensuring the right car is in the right place at the right time, through fluid and agile management of the car park and ready line to ensure effective customer service flow.

The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across approximately 9,700 locations worldwide, including North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Hertz is one of the largest airport general use vehicle rental companies and is highly recognized globally.

Role Overview

As a Fleet Controller, your key responsibilities include:

1. Managing all vehicles that arrive at the location during your shift.
2. Updating the MARS system to ensure all vehicles are accurately tracked.
3. Collaborating with the fleet manager and multi-location managers to ensure the fleet is prepared for customer demand.
4. Handling all body shop requests and on-site maintenance.
5. Processing off-site dealership bookings.
6. Contributing to department performance by meeting key metrics such as non-rev management.

Candidate Requirements

• Experience in fleet coordination preferred.
• Proficiency in Excel, Word, and Outlook.
• Strong collaboration skills across multiple functions and locations.
• Influencing and negotiation skills.
• Flexibility and adaptability in ambiguous situations.
• Excellent verbal and written communication skills.
• Results-oriented with decision-making and problem-solving abilities.
• Ability to drive process improvements and organizational change.
• Motivational skills and a positive attitude in a fast-paced environment.
• Self-motivated with minimal supervision and a goal-oriented mindset.
• Critical thinking and big-picture perspective.
• Strong organizational, time management, delegation, and prioritization skills.
• Leadership qualities and accountability.

Performance Goals

Focus areas include:

• NPS (Net Promoter Score) target
• Utilization target
• Non-rev management

Benefits

Employees will enjoy:

• Up to 40% discount on the base rate of any standard Hertz rental in a corporate country.
• 25 days of annual leave.
• Employee Assistance Programme for employees and their families.