Senior Marketing Segment Manager - Telecomms Housing

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Marketing Segment Manager to drive customer growth in the Telecomms Housing sector. This role involves crafting strategies for acquisition and retention, working collaboratively across teams to enhance performance metrics. The ideal candidate will thrive in a fast-paced environment and possess a strong analytical mindset to interpret complex data trends. With a commitment to excellence and a culture of collaboration, this position offers an exciting opportunity to make a significant impact in the broadband sector while enjoying a range of generous benefits.

Benefits

Global Remote working for up to 2 weeks per year

25 days' paid holiday increasing to 35

Extra days off for special occasions

Private medical Insurance

Life assurance cover

Pension scheme matching contributions

Retail discounts from recognisable brands

Free Hyperoptic broadband

Enhanced pay for new parents

Qualifications

• Proven ability to juggle multiple priorities across different customer groups.
• Track record of delivery working in a matrix environment.

Responsibilities

• Own the strategy and customer growth for Multi-Dwelling Unit segment.
• Accountable for achieving subscriber penetration and value targets.

Skills

Customer Acquisition

Stakeholder Management

Data Analysis

Strategic Thinking

Education

Bachelor's degree in Marketing

Bachelor's degree in Business

Job description

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Senior Marketing Segment Manager - Telecomms Housing, London

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Client:

Hyperoptic

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f78085c4e4a2

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Office location with Hybrid working: Hammersmith

About the role and the Team:

Within this role for Hyperoptic,you will own the strategy and customer growth for our‘Multi-Dwelling Unit' segment, covering both Private Retrofit and Social Housing sectors – the largest customer segments for Hyperoptic.

To be successful in this role, you must be capable of diving into the detail, know your numbers and able to quickly pull a marketing plantogether to address gaps in performance. You will be the go-to point of contact across the business, working crossfunctionally with the ability to influence at all levels within the business. You will also thrive in a high growth, quick moving and high pressureenvironment, and be able to balance speed of execution with impact.

What will you be doing?

• Be the subject matter expert for their marketing segment and the customers within it.
• Beable to forecast acquisition, renewal and churn trends within a subscription based business.
• Know whichgo-to-market strategies and tactics are most likely to drive volume, value and penetration.
• Brief virtual teams on theactivities required to maximise Hyperoptic's conversion and ROI.
• Beaccountable for achieving subscriber penetration and value targets.
• Drive a performance culture of rapidexperimentation and forensic analysis of KPI drivers.

What we are looking for?:

• Track record of delivery working in a matrix environment
• Bachelor's degree in Marketing, Business, or related field desirable
• Customer Acquisition in a Commercial organisation
• Proven ability to juggle multiple priorities across different customer groups and projects
• Exceptional stakeholder management with high level of comfort leading virtual teams
• Detail driven and able to articulate simple stories from complex data trends
• Strategic thinker able to see the bigger picture and create visions for the future
• Strong drive to succeed and highlyresilient to overcoming problems

Whywork for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year Uswitch Telecoms Awards, as voted for by 20, customers, plus Fair Terms Gold Award . We're also very proud to have been awarded Great Place to Work Certification (-23) and UK's Best Workplaces for Wellbeing

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

S ome of our key Benefits

• Global Remote working for up to 2 week per year for those who are able toworkremotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.