Collision File Manager

West Midlands Police; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

West Midlands Police is seeking a dedicated officer for the Traffic Investigation Unit in Birmingham. The role involves investigating road traffic collisions, managing cases, and ensuring compliance with policies. Candidates should possess strong analytical and decision-making skills, with a commitment to high standards of behavior and accountability.

Benefits

Competitive pay with progression and pension schemes

Enhanced annual leave and public holiday entitlements

Discounts on travel, parking, daily expenses, and leisure

Wellbeing support, including 24/7 assistance

Qualifications

• Knowledge of the Road Traffic Act and RTC Policy.
• Experience in investigations related to road traffic collisions.
• Ability to analyze information and make reasoned decisions.

Responsibilities

• Conduct investigations into road traffic collisions.
• Ensure reports are correctly recorded according to policy.
• Make decisions following the TIU decision-making process.

Skills

Analytical skills

Decision-making skills

Organizational skills

Interpersonal skills

Teamwork skills

Education

PIP Level 1 training or willingness to attain it

Tools

CONNECT

PNC

CRASH

Control Works

Job description

The Traffic Investigation Unit (TIU) is part of the Criminal Justice Services (CJS) department and is responsible for:

• Road Traffic Collision administration and investigation
• Third-party allegations of driving standards administration, review, and investigation
• Police vehicle incidents/accidents and their investigation
• Central Ticket Office functions

The RTC Team handles the administration and investigation of all damage-only, slight injury, and serious injury road traffic collisions, including those on our motorway network, excluding fatal RTCs or those involving significant life-changing injuries as per policy.

All TIU staff are committed to maintaining high-quality service to the public and stakeholders.

The position is based at Lloyd House, Birmingham, with working hours from Monday to Friday, totaling 36.5 hours per week.

Specific Role Responsibilities

1. Ensuring reports are correctly recorded in accordance with the Force RTC Policy (CJ/22).
2. Initial review of all RTC reports received by the department as required.
3. Booking weekly workload for NCRF and AODS on Crash and Pentip System.
4. Prompt review of all RTC/A.O.D.S reports to identify and progress investigations.
5. Identifying reports suitable for early resolution as per RTC Policy.
6. Conducting investigations into reports to identify offences.
7. Prioritising reports involving serious injury or vulnerable road users.
8. Making decisions following the TIU decision-making process and CPS charging standards, considering public interest and evidential requirements.
9. Investigating police vehicle incidents and collisions following the full code test.
10. Managing own workload effectively.
11. Liaising with the Serious Collision Investigation Unit, FCIU, Force Traffic, and CMPG where appropriate.
12. Coordinating with LPA/Force investigation teams regarding related crimes.
13. Taking witness statements, conducting interviews, and collecting CCTV as needed.
14. Referring crimes to appropriate departments or LPAs for further investigation.
15. Adhering to contact count policies and updating parties on investigation progress.
16. Responding to victims and witnesses, ensuring compliance with the Victims Code of Practice and Witness Charter.
17. Disclosing information in line with CPS guidelines.
18. Submitting intelligence through IMS.
19. Building files for court proceedings and managing cases for not guilty pleas via paper/Connect.
20. Attending court as required.
21. Being flexible and adaptable to the unit's needs.
22. Handling sensitive/confidential information professionally.
23. Performing other duties related to the department's role.
24. Having experience in investigations related to road traffic collisions or similar matters.

Knowledge, Skills, and Delivery

• Knowledge of the Road Traffic Act, RTC Policy, Highway Code.
• Ability to analyze information and make reasoned decisions on investigations.
• Organizational skills to prioritize work.
• Sound decision-making skills with minimal supervision.
• Integrity and professionalism in handling confidential information.
• Good interpersonal and communication skills.
• Ability to communicate case outcomes and decisions to victims, witnesses, and offenders.
• Teamwork skills.

Desirable Requirements

• Experience with force IT systems such as CONNECT, PNC, CRASH, Control Works.
• Minimum PIP Level 1 training or willingness to attain it.

Supervisory Requirements

This is a supervisory grade role with decision-making responsibilities, including directing investigations and determining outcomes with rationale.

Additional Information

Prospective officers must uphold high standards of behaviour and accountability, understanding the privacy restrictions associated with their role.

Hours: 36.5 hours per week, Monday to Friday, flexible according to operational needs.

Location: Lloyd House, Birmingham.

Vetting: Successful candidates will undergo recruitment vetting and counter-terrorism clearance, including background and financial checks.

Medical: Appointment contingent on medical checks, including possible drugs and fitness tests.

Interviews: Dates to be confirmed.

Contact: For more information, email [e-mail].

Benefits

• Competitive pay with progression and pension schemes.
• Enhanced annual leave and public holiday entitlements.
• Discounts on travel, parking, daily expenses, and leisure.
• Wellbeing support, including 24/7 assistance, free eye tests, and flu jabs.