Fleetwood Customer Care Assistant - Part Time

TN United Kingdom; Fleetwood; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading company in the customer service sector is seeking a part-time Customer Care Assistant in Fleetwood. The role involves engaging with customers, maintaining cleanliness, and creating a welcoming atmosphere. Ideal candidates should be friendly and possess effective communication skills. Evening shifts are required from 3PM to 11PM. A comprehensive benefits package is included.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Must work evening shifts between 3PM and 11PM.
• Friendly, welcoming, courteous, and helpful demeanor required.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining cleanliness standards in dining areas.
• Creating a warm, welcoming atmosphere.

Skills

Effective communication

Attentive listening

Customer engagement

Job description

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Fleetwood Customer Care Assistant - Part Time, Fleetwood

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Client:

Location:

Fleetwood, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

3010c3afd22d

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

This role requires working EVENING SHIFTS BETWEEN 3PM AND 11PM. Please only apply if you meet this criterion.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining areas and restrooms, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Ideal candidates will be friendly, welcoming, courteous, and helpful. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.

The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.