Sales Advisor - Edinburgh

Whittard of Chelsea; City of Edinburgh; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a dynamic team at Whittard of Chelsea in Edinburgh, where your passion for tea and coffee can shine! As a customer service ambassador, you will engage with customers, help them find their perfect products, and contribute to a vibrant store atmosphere. This role offers opportunities for personal growth and team rewards, making it a perfect fit for enthusiastic individuals eager to elevate the customer experience.

Qualifications

• Enthusiastic about tea and coffee.
• Previous experience in customer-facing roles is desirable but not essential.
• Commitment to personal growth and achieving excellence.

Responsibilities

• Providing world-class customer service.
• Managing front-facing duties including operating the till and conducting tastings.
• Collaborating closely with your team to foster excellent working relationships.

Skills

Customer service

Teamwork

Communication

Job description

We're looking for enthusiastic individuals to join our Edinburgh store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 8 hours a week and is initially a contract until the end of December.

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
• Consistently achieving daily sales targets.
• Collaborating closely with your team to foster excellent working relationships.
• Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
• Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
• Leading in-store and on-street tastings to elevate the Whittard product experience.
• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential
  
  

The Role Itself

You will be part of a friendly team in our bustling Edinburgh store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.