SmartSheet Expert

Crew Life at Sea; West Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Smartsheet Specialist, where you'll optimize processes and enhance customer experiences in the cruise industry. In this pivotal role, you'll design and manage Smartsheets, develop complex formulas, and automate workflows to ensure operational efficiency. Your expertise will play a critical role in improving data accuracy and supporting decision-making. This position offers the opportunity to work independently and collaboratively, providing training and support to team members while continuously improving processes. If you're passionate about data management and the cruise industry, this is the perfect opportunity for you.

Qualifications

• Proven experience in Smartsheet development and administration.
• Strong proficiency in creating complex formulas within Smartsheets.

Responsibilities

• Design, create, and manage Smartsheets for cruise bookings and reporting.
• Develop complex formulas to automate processes and ensure data accuracy.

Skills

Smartsheet Development

Formula Development

Data Management

Analytical Skills

Problem-Solving

Communication Skills

Education

Bachelor's degree in a relevant field

Equivalent work experience

Tools

Smartsheet

Project Management Tools

Job description

As a Smartsheet Specialist at Crew Life at Sea, you will be responsible for creating, maintaining, and optimizing Smartsheets to support various aspects of our cruise booking operations. You will play a critical role in improving data accuracy, automating tasks, and ensuring that our agency operates efficiently while delivering outstanding cruise experiences to our clients.

Key Responsibilities:

1. Smartsheet Development: Design, create, and manage Smartsheets for various functions within the agency, including but not limited to cruise bookings, customer information management, pricing calculations, and reporting.
2. Formula Development: Develop complex formulas and calculations within Smartsheets to automate processes, ensure data accuracy, and facilitate decision-making.
3. Sheet Connections: Establish connections between different Smartsheets, ensuring seamless data flow and integration between various systems and departments.
4. Data Validation: Implement validation rules and data integrity checks to maintain the accuracy and reliability of data stored in Smartsheets.
5. Workflow Automation: Identify opportunities to automate routine tasks and workflows within Smartsheets, increasing operational efficiency.
6. Training and Support: Provide training and support to team members on Smartsheet best practices, tips, and tricks to maximize productivity.
7. Reporting and Analytics: Generate customized reports and dashboards to monitor key performance indicators, track trends, and support data-driven decision-making.
8. Continuous Improvement: Stay up-to-date with Smartsheet updates and industry best practices, and proactively suggest improvements to enhance the agency's processes.

Qualifications:

1. Bachelor's degree in a relevant field or equivalent work experience.
2. Proven experience in Smartsheet development and administration.
3. Strong proficiency in creating complex formulas and functions within Smartsheets.
4. Excellent understanding of data management and database principles.
5. Ability to identify and troubleshoot issues within Smartsheets.
6. Strong analytical and problem-solving skills.
7. Effective communication and interpersonal skills.
8. Detail-oriented with a focus on data accuracy.
9. Ability to work independently and as part of a team.

Preferred Qualifications:

1. Smartsheet certification or relevant training.
2. Previous experience in the travel or cruise ship industry.
3. Familiarity with other project management or data visualization tools.

If you are a Smartsheet expert with a passion for optimizing processes and ensuring exceptional customer experiences in the cruise ship industry, we encourage you to apply. Join our team and be part of the exciting world of cruise ship adventures at Crew Life at Sea.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position to [Your Contact Information].

Working Place:

1 Waterford Pl, Century City, Cape Town, 7441