Website Merchandiser - THE OUTNET (1 Year Contract)

YOOX NET-A-PORTER GROUP; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a talented Website Merchandiser to join its dynamic Site Trading team in London. This role is pivotal in maximizing product exposure and driving sales through effective visual merchandising strategies. You'll work closely with various departments to ensure a seamless shopping experience for customers while maintaining strong relationships across teams. If you have a passion for luxury fashion and a knack for e-commerce, this opportunity offers a collaborative environment where your ideas can flourish and contribute to the company's success.

Benefits

Performance bonus schemes

Pension contributions

Discount portal

Staff discounts

Private healthcare

Flexible working

Qualifications

• Experience in visual merchandising and styling.
• Strong understanding of e-commerce and website usability.

Responsibilities

• Maximize product exposure on the website.
• Collaborate with global teams to enhance sales.
• Monitor website performance and improve navigation.

Skills

Visual merchandising

E-commerce experience

Relationship building

Knowledge of luxury fashion brands

Communication skills

Problem-solving

Proficiency in Excel

Tools

MS Office Suite

Job description

Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off.

Strong relationships with leading luxury brands elevate THE OUTNET, with a dedicated buying team in London purchasing over 90% of stock direct. THE OUTNET is renowned for high-end designer collaborations, offering unique and limited-edition exclusives for its discerning global customers alongside in-house label Iris & Ink.

THE OUTNET caters to a global audience with a local and tailored approach, offering local language sites in the Middle East and Japan and native checkout for all markets. With a focus on exceptional customer service, THE OUTNET offers a seamless shopping experience across mobile, tablet and desktop, inspiring editorial content, express worldwide shipping to over 100 countries and customer care services in 11 languages, available 24/7, 365 days a year.

THE OUTNET are now seeking a talented Website Merchandiser to join the Site Trading team. Some of the essentials for you to know are:

Location:Our office in London, Westfield (Shepherd's Bush)

Reporting into:Site Trading Manager THE OUTNET

Contract Type: Fixed Term (12-months)

Working Model: Hybrid

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependant on the type of role you are in

• A pension that both you and the company contribute to

• A portal with an array of discounts on things like theme park and cinema tickets

• Our famous staff discount along with exclusive staff sales

• Private healthcare for you and your family

• Flexible working

Role Purpose:

The Website Merchandiser is responsible for maximizing and maintaining product exposure on THE OUTNET website. Reporting to the Site Trading Manager, the successful applicant will be based in our London office and will be responsible for the representation, classification, visual merchandising and promotion of all products across THE OUTNET website.

Here is a breakdown of what you’ll be doing:

• Work with global Merchandising, Marketing & Creative departments to help manage product exposure to maximise sales

• Help support and drive The Outnet’s product merchandising strategy

• Ensure all newly uploaded products are satisfactorily represented on a global scale

• Monitor performance of categories and drive through improvements in classifications and navigation

• Update, maintain and merchandise edited custom lists of product for our permanent occasion and trend sections

• Fully support localised marketing activity and seasonal product selection for both onsite and offsite marketing activities

• Assist in the development of a differentiated customer experience across devices and explore new opportunities to drive revenue

• Report on the KPIs to monitor performance of the website merchandising activity and inform future activity

• Work closely with Technology to help develop web merchandising, navigation and sales tools, acting as a stakeholder for various site sections

• Maintain records and filing of on-site merchandising activities

• Monitor the website daily, across multiple devices, facilitating the quick and efficient resolution of any errors

• Maintain and develop excellent relationships with other teams within the business and with counterparts across the group

• Manage Assistant Product Merchandisers with responsibility for their development

• Support the team with BAU activity as required

• Other duties as called upon

The type of person we are looking for:

• Proven experience in Visual merchandising/styling

• Proven experience in an E-commerce environment, with a strong understanding of digital environments including website taxonomy & usability

• Proven experience in developing strong relationships with other teams, including senior management

• An in depth knowledge of luxury fashion brands, including previous and current collections

• Highly commercially aware, with creative flair and love of the luxury fashion product

• Proactive and able to show initiative/ideas to constantly improve the Outnet offering

• A keen eye for detail across both quantitative and qualitative data

• Excellent communication skills (both verbal and written) including timely response to queries

• Proficient in Excel and all MS Office Suite

• Ability to identify problems, demonstrate use of initiative and implement appropriate solutions

• Excellent work ethos and good timekeeping

• Ability to work well under pressure

• Aware of developments in the industry and applicable to the business

From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Associate Workplace Type: Hybrid