Customer Service Advisor Work From Home

Postify; Carlton; Remote; GBP 24,000; Full time

Job summary

A leading company is seeking Customer Service Advisors to work from home in Carlton. The role involves handling inbound calls for appointment management in a fast-paced environment. Candidates should possess strong communication skills and a professional telephone manner. Training is provided, and there are opportunities for career development. The position offers a competitive salary and various employee benefits.

Benefits

28 days holiday

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Length of Service awards

Career development opportunities

Qualifications

• Good communicators comfortable in a fast-paced environment.
• Polite and professional telephone manner.

Responsibilities

• Handle inbound calls for appointment bookings.
• Re-schedule and cancel appointments on the booking system.

Skills

Communication

Efficiency

Empathy

Job description

Customer Service Advisor Work From Home, Carlton

Location: Carlton, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Details

• Job Reference: CC_NOTTS2_TP 26.5
• Job Views: 1
• Posted: 19.05.2025
• Expiry Date: 03.07.2025

Job Description

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers, and exclusive employee deals from many retailer partners, as well as free wellness, kids, and learning classes through our own Community Online Academy
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24/7, and our Interactive Health and Wellbeing Hub
• Length of Service and monthly recognition awards
• Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor Role

You will handle inbound calls from the public requiring appointments following a referral. This includes booking, re-scheduling, and cancelling appointments on a booking system. We are looking for good communicators, comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, with the ability to empathise with callers while respecting and understanding their needs at all times.

Pay

£23,809.50 per annum.

Company Info

Postify
Rotherham, North Yorkshire, United Kingdom