Senior Analytics Manager

American Express Global Business Travel; London; On-site; GBP 60,000 - 100,000; Full time

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Our Analytics team is changing the culture of Amex GBT, helping our commercial teams make data-driven decisions. As a Sr. Analytics Manager, you’ll bring your experience in strategy and communication, and collaborate with analysts, data scientists, and data engineers to bring data to life. This is a phenomenal opportunity for those who wish to grow, develop, and innovate as we guide the future of the business travel industry.

What You’ll Do

• Work directly with internal partners in commercial to define problems, recommend analytical approaches, and deliver solutions.
• Act as a thought partner in commercial analytics, guiding the effective use of data across the customer lifecycle.
• Translate customer feedback into commercial insights to improve client satisfaction and retention.
• Translate complex analytical findings into compelling, actionable insights for senior executives and non-technical audiences.
• Work with data governance to enhance data availability, quality and accessibility.
• Tell compelling stories with data that help drive business decisions.

What We’re Looking For

• Master's degree or equivalent experience in any of the following fields: machine learning, computer science, statistics, or mathematics.
• 8+ years of work experience in a business environment with an analytics background.
• Very strong programming background and expertise in using SQL.
• Solid understanding of machine learning models and techniques, advanced analytics and statistical methods to solve business problems.
• Passionate about telling stories using data.
• Skillful in influence and relationship management skills; comfortable interacting across all levels of leadership.
• Ability to perform in a fast-paced environment and be able to handle ambiguity.
• Sharp focus on results and strong attention to detail.
• Excellent verbal and written communication skills.

Location: London, United Kingdom

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;