People Regulation & Governance Manager (SM&CR) - 18 month Fixed Term Contract

Nationwide; Swindon; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a People Regulation Manager, where you will play a crucial role in enhancing governance and decision-making through the Senior Managers & Certification Regime. This position offers a unique opportunity to develop tools and frameworks while collaborating closely with various stakeholders. With a focus on continuous improvement, you will ensure compliance and provide expert guidance, all within a supportive and flexible working environment. If you are passionate about people and culture, this role is perfect for you.

Benefits

Pension

Volunteering days

Life assurance

Health and wellness options

Training

Holiday entitlement

Qualifications

• Extensive experience in SM&CR and people regulation.
• Ability to develop pragmatic solutions and work collaboratively.

Responsibilities

• Manage operations and simplify processes for SM&CR compliance.
• Support training and keep senior management updated on requirements.

Skills

SM&CR expertise

People regulation in Financial Services

Communication skills

Continuous improvement mindset

Relationship management

Job description

As a People Regulation Manager, you will support the ongoing development and oversight of the Senior Managers & Certification Regime (SM&CR), including the Conduct Rules within Nationwide. Your responsibilities will include developing tools, frameworks, and approaches, driving continuous improvement activities, and supporting the embedding of these regimes to enhance decision-making and governance across Nationwide. This role supports our Blueprint for a Modern Mutual.

This is an 18-month fixed-term contract within the People Function, part of the wider People Services team. You will develop initiatives and communications to embed SM&CR, refine related processes, and produce reporting and MI related to this regulation. You will act as a trusted advisor, providing expert guidance to relevant SM&CR populations, applying a sound understanding of regulatory expectations and industry best practices aligned with the Nationwide Strategy to achieve balanced outcomes.

We are open to flexible working arrangements to support your performance. The weekly hours can range from 30 to 35. Nationwide offers hybrid working, combining office presence with home working, with regular collaboration at our regional hubs in Swindon or London, at least quarterly.

What you'll be doing

1. Partner with the business as the primary contact for SM&CR advice, managing operations, and simplifying processes while maintaining compliance.
2. Support training and education on the regimes, keeping senior management updated on relevant requirements and updates.
3. Collaborate with the People Function's Case Management team to assess Conduct Rule breaches, ensure fair decisions, and analyze thematic issues to drive understanding and change.

About you

• Extensive experience of SM&CR and people regulation in Financial Services.
• Ability to develop pragmatic solutions, take ownership, and work collaboratively at pace.
• Strong relationships across all levels within Nationwide, including credibility with Exco.
• Excellent communication skills, capable of simplifying complex messages.
• Curious, detail-oriented, and focused on continuous improvement.
• Passionate about people, culture, and delivering excellent employee and member experiences.

Our customer first behaviours

• Feel what customers feel - Empathize by understanding customer needs.
• Say it straight - Communicate honestly and clearly.
• Push for better - Challenge the status quo and seek improvement.
• Get it done - Prioritize impactful actions and deliver results.

The extras you'll get

• Competitive benefits including pension, volunteering days, life assurance, health and wellness options, bonus, training, and holiday entitlement.

Our ethos

As a mutual owned by our members, we prioritize fairer finances, community support, and societal impact. We challenge industry norms, share profits with customers, and focus on their needs.

What to do next

If interested, click 'Apply Now' to submit your CV and answer a few questions. We will contact all applicants after the closing date to inform you of the outcome.