EE Retail Guide

JR United Kingdom; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a Retail Advisor role. In this exciting position, you'll connect with customers, helping them find the right products and services while showcasing your unique personality. With comprehensive training provided, you don't need prior experience—just a passion for customer interaction. Enjoy a competitive hourly rate, plus commission, and a range of benefits including family leave, healthcare options, and discounts on products. Join a supportive team culture where your contributions truly matter and embark on a fulfilling career journey.

Benefits

Online GP access

Paid carer's leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• No specific experience required; training provided.
• Ability to communicate with diverse backgrounds.

Responsibilities

• Engage with customers to understand their needs.
• Build lasting relationships and provide product recommendations.

Skills

Communication Skills

Customer Service

Interpersonal Skills

Job description

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Salary: £14.40 p/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and assist them in finding the right products and services.

Community is at the heart of what we do. Perhaps you're able to communicate with people from different backgrounds; that might be just one of the many attributes you can bring to the role.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or perhaps you have the resilience from raising a family? If so, you have the transferable skills to succeed in a Retail Advisor role with EE.

You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality, and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

• A great hourly rate of £14.40 p/h plus 20% on target commission
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill, or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, whichever way they choose to grow their family
• Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving the career you want
• Season Ticket Travel Loan – Providing funds upfront to pay for your travel to and from work, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?