A renowned travel agency based in Surrey is seeking a Travel Specialist to enhance educational travel experiences for schools. The role encompasses supporting teachers in maximizing the benefits of educational trips, attending to client inquiries, and providing expert advice on destinations. Ideal candidates will have at least 2 years of sales experience or relevant educational expertise, alongside excellent communication skills. Offering a hybrid work model, the position includes a competitive salary of £30k plus bonuses and benefits.
Qualifications
At least 2 years of sales experience in a similar role or experience as a geography/humanities teacher seeking a change of direction.
Strong customer-service, influencing, and negotiating skills.
Good numeracy, attention to detail, and excellent spoken and written English.
Responsibilities
Work with teachers to ensure pupils get full benefit of educational travel and outside-classroom learning.
Field inquiries over the telephone, email, and occasionally face-to-face.
Provide expert destination and subject-matter advice and general guidance to customers to assist with booking.
Maintain knowledge of regions and products.
Progress and administer enquiries from quote to confirmed booking on the reservation system.
Ensure the customer is fully informed and supported throughout the booking process.
Skills
Sales experience
Customer service
Numeracy
Detail-oriented
Excellent communication
Job description
A renowned travel agency based in Surrey is seeking a Travel Specialist to enhance educational travel experiences for schools. The role encompasses supporting teachers in maximizing the benefits of educational trips, attending to client inquiries, and providing expert advice on destinations. Ideal candidates will have at least 2 years of sales experience or relevant educational expertise, alongside excellent communication skills. Offering a hybrid work model, the position includes a competitive salary of £30k plus bonuses and benefits.