Educational Behaviour Support Officer

Protocol Education Ltd; Hounslow; On-site; GBP 24,000 - 35,000; Full time

Job summary

A leading educational institution is looking for an Educational Behaviour Support Officer to oversee the Internal Exclusion Centre and support students facing various challenges. This full-time role offers an engaging work environment, professional development opportunities, and is committed to safeguarding children’s welfare. Applicants must have strong communication skills and relevant training, making it an essential role within the Access & Inclusion Team.

Benefits

On-site parking

Access to in-house gym

Subsidized meals

Family-friendly policies

Qualifications

• Must possess strong English language and communication skills.
• Training in Behaviour Management and Conflict Resolution required.
• Experience working with teenagers in an educational setting is essential.

Responsibilities

• Support students facing behavioral and social challenges.
• Assist in maintaining accurate student intervention records.
• Promote positive behavior and resolve conflicts according to policy.

Skills

English language skills

Communication skills

Behaviour Management

Conflict Resolution

Education

Relevant training qualifications

Job description

Educational Behaviour Support Officer

September 2025

Full Time

The Educational Behaviour Support Officer primarily supports the Access & Inclusion Team, overseeing the Internal Exclusion Centre and Year Group Student & Family Workers. Key aspects of this role include working closely with students facing behavioural, attendance, and social challenges. Applicants must possess strong English language and communication skills, along with relevant training in strategies such as Behaviour Management and Conflict Resolution. The ability to calmly address emotional situations, maintain assertiveness and consistency in approach is crucial. Experience working with teenagers in an educational setting is essential.

The School Offer:

• An Ofsted 'Good' school (as of June 2023), providing an exciting work environment
• As an Investor in People, we offer outstanding career growth and professional development opportunities
• A welcoming school in West London/Ealing with a supportive team of Trustees, where staff members are appreciated
• On-site parking, access to the in-house gym, subsidized meals, and family-friendly policies, including dependent entitlement

Responsibilities:

• Encouraging and providing assistance to students, particularly those dealing with behavioral or social challenges
• Supporting the Back On Track system, including the Educational Behaviour Support Officer
• Assisting students in moving between lessons
• Maintaining accurate records of students and incidents requiring intervention and mediation, updating relevant staff members. Utilizing data to identify potential issues and sharing it with appropriate agencies
• Collaborating with the intervention/support teams within the Academy to proactively address behavioral concerns
• Providing objective and accurate feedback to the Educational Behaviour Support Officer/SaFE Worker regarding student conduct
• Assisting Year Group Safe Workers
• Maintaining appropriate records in line with Academy policy, as agreed with the leadership team
• Promoting positive values, attitudes, and good student behavior, addressing conflicts and incidents promptly in accordance with established policy, and encouraging students to take responsibility for their conduct
• Ensuring the safeguarding and promotion of the welfare of children and young people, following the Academy's policies and the staff code of conduct

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.