Education Welfare Officer

The Castle Rock School; Coalville; On-site; GBP 30,000 - 35,000; Full time

Job summary

A UK educational institution is seeking an Education Welfare Officer to enhance student attendance and support families. The role involves close collaboration with school staff and external agencies to tackle attendance challenges. Ideal candidates are empathetic, organized, and committed to improving student outcomes. The position is full-time during term dates plus additional weeks, offering a salary of £30,145.50 for 40 weeks per year.

Qualifications

• Experience working with children, families, and multi-agency teams in an educational or social care setting.
• Confidence in managing sensitive situations with empathy and professionalism.
• Knowledge about safeguarding procedures and relevant legislation.

Responsibilities

• Attend regular pastoral meetings to discuss attendance concerns.
• Liaise with school staff, parents, and pupils to develop tailored action plans.
• Coordinate support from internal and external services to address complex needs.

Skills

Strong communication skills

Organizational skills

Empathy

Ability to work with families

Job description

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37 hours per week, Term Time Only plus 2 weeks (40 weeks per year)

We are seeking a dedicated, empathetic, and highly organised Education Welfare Officer to join our committed team. This is a vital role focused on improving student attendance, supporting families, and ensuring every child has the opportunity to thrive in education.

The successful candidate will work closely with school staff, families, and external agencies to address barriers to attendance and engagement. This is a varied and rewarding position that requires strong communication skills, a proactive approach, and a genuine passion for supporting young people.

Key Responsibilities

Attend regular pastoral meetings to discuss attendance concerns and accept referrals for further investigation.

Liaise with school staff, parents, and pupils to assess individual cases and develop tailored action plans.

Offer advice and support to young people at risk of disengagement from school or home life.

Act as a vital link between school and home, promoting effective communication and resolving difficulties.

Coordinate support from internal and external services to address complex needs.

Maintain accurate case records and manage a caseload with regular supervision and review.

Represent the school in multi-agency meetings and, where necessary, prepare reports and attend court proceedings.

Supervise Education Supervision Orders and contribute to safeguarding procedures.

Deliver parenting courses and participate in planned truancy operations.

Mentor new staff members and engage in ongoing training and professional development.

The Ideal Candidate Will:

Have experience working with children, families, and multi-agency teams in an educational or social care setting.

Be confident in managing sensitive situations with empathy and professionalism.

Possess excellent organisational, communication, and record-keeping skills.

Be knowledgeable about safeguarding procedures and relevant legislation.

Be proactive, resilient, and committed to improving outcomes for children and young people.

About Us

The Castle Rock School is proud to be part of the Lionheart Educational Trust, a family of seventeen schools across Leicestershire. We are committed to providing the highest quality education and raising the attainment of all our students, reflecting the diverse communities we serve.

Closing date for applications: 9.00am, Friday 1st August 2025

Interview date: W/C 4th August 2025

Safeguarding Statement

The Castle Rock School and the Lionheart Educational Trust are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check.

We are proud to be a diverse and inclusive organisation. We welcome applications from all backgrounds, including those from under-represented groups such as ethnicity, gender, age, disability, sexual orientation, and religion.

Please note: CVs will not be accepted.

Safeguarding Statement

The school is committed to safeguarding children and this post is subject to an enhanced DBS check.

Safeguarding Statement

The school is committed to safeguarding children and this post is subject to an enhanced DBS check.

DescriptionEmployerLocation

Education Welfare Officer

The Castle Rock School

Grade 10 – £34,350 FTE / £30,145.50 actual salary

37 hours per week, Term Time Only plus 2 weeks (40 weeks per year)

We are seeking a dedicated, empathetic, and highly organised Education Welfare Officer to join our committed team. This is a vital role focused on improving student attendance, supporting families, and ensuring every child has the opportunity to thrive in education.

The successful candidate will work closely with school staff, families, and external agencies to address barriers to attendance and engagement. This is a varied and rewarding position that requires strong communication skills, a proactive approach, and a genuine passion for supporting young people.

Key Responsibilities

Attend regular pastoral meetings to discuss attendance concerns and accept referrals for further investigation.

Liaise with school staff, parents, and pupils to assess individual cases and develop tailored action plans.

Offer advice and support to young people at risk of disengagement from school or home life.

Act as a vital link between school and home, promoting effective communication and resolving difficulties.

Coordinate support from internal and external services to address complex needs.

Maintain accurate case records and manage a caseload with regular supervision and review.

Represent the school in multi-agency meetings and, where necessary, prepare reports and attend court proceedings.

Supervise Education Supervision Orders and contribute to safeguarding procedures.

Deliver parenting courses and participate in planned truancy operations.

Mentor new staff members and engage in ongoing training and professional development.

The Ideal Candidate Will:

Have experience working with children, families, and multi-agency teams in an educational or social care setting.

Be confident in managing sensitive situations with empathy and professionalism.

Possess excellent organisational, communication, and record-keeping skills.

Be knowledgeable about safeguarding procedures and relevant legislation.

Be proactive, resilient, and committed to improving outcomes for children and young people.

About Us

The Castle Rock School is proud to be part of the Lionheart Educational Trust, a family of seventeen schools across Leicestershire. We are committed to providing the highest quality education and raising the attainment of all our students, reflecting the diverse communities we serve.

Closing date for applications: 9.00am, Friday 1st August 2025

Interview date: W/C 4th August 2025

Safeguarding Statement

The Castle Rock School and the Lionheart Educational Trust are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check.

We are proud to be a diverse and inclusive organisation. We welcome applications from all backgrounds, including those from under-represented groups such as ethnicity, gender, age, disability, sexual orientation, and religion.

Please note: CVs will not be accepted.

Safeguarding Statement

The school is committed to safeguarding children and this post is subject to an enhanced DBS check.

Safeguarding Statement

The school is committed to safeguarding children and this post is subject to an enhanced DBS check.