Education Systems Development Officer

Staffordshire County Council; Stafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

We Manage Jobs(WMJobs) is seeking an Education Systems Development Officer for a fixed-term role focused on improving outcomes for children. The ideal candidate will possess excellent communication and organisational skills, be proficient in Microsoft Office 365, and be willing to adapt to changing priorities. This role involves stakeholder engagement, technical setup, and ensuring data accuracy within education systems.

Benefits

Flexible working arrangements

Access to rewards and benefits

Qualifications

• Good communication skills for interacting with a diverse range of people.
• Strong organisational skills and attention to detail.
• A flexible approach to work.
• Full knowledge of Microsoft Office 365.

Responsibilities

• Work with stakeholders to map out business processes.
• Develop action plans for improvement and oversee their delivery.
• Carry out technical setup work on systems as required.
• Quality assure data in the system.

Skills

Communication

Organisational Skills

Attention to Detail

Flexibility

Microsoft Office 365

Job description

We have some exciting opportunities for individuals with a real can-do attitude to join our education systems team, working on projects for SEND, Early Years, and Exclusions, among others.

We are looking for Education Systems Development Officers to join a motivated, solution-focused team that provides business advice, guidance, and technical support on our education systems: Capita One, ChildView, EHCP Hub, and other related systems. The goal is to support our education teams in ensuring better outcomes for children. This post is fixed-term for 12 months.

Main Responsibilities

• Work with all stakeholders (internal and external) to map out business processes and statutory requirements, identifying how the main education systems should be developed to support these processes (through recording, monitoring, performance, and management information, etc.).
• Develop action plans for improvement and oversee their delivery.
• Carry out technical setup work on systems as required to meet business requirements.
• Develop excellent working relationships with all stakeholders to facilitate business process improvements aligned with the organisation's strategic goals.
• Quality assure data in the system, working with team members and management to ensure accurate management information.
• Develop and write process notes.
• Provide advice and guidance to system users to ensure effective and efficient use of the systems.

The Ideal Candidate

• Good communication skills for interacting with a diverse range of people via phone, in person, and email.
• Strong organisational skills and attention to detail, especially when updating data and working to deadlines.
• A flexible approach to work, with the ability to adapt to changing priorities.
• A passion for delivering excellent service.
• Full knowledge of Microsoft Office 365 and the ability to utilise its main applications.

We’re happy to discuss flexible working arrangements. If you’re unsure whether your experience or skills are suitable, please contact the recruiting manager, Mandi Edwards, Education Systems Development Lead Manager, at [e-mail].

You will mainly be office-based, with some home working arranged on a rota basis depending on service demands. Interviews will be held during the week commencing 11th August 2025 in person.

Our recruitment process involves anonymising applications during shortlisting to focus on relevant information. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council, guided by our core values shaped by colleague feedback and best practices:

• Community spirit and a sense of belonging.
• Ambition and a focus on a better future.
• Commitment to safeguarding, equality, and diversity.

Our benefits include access to rewards and benefits outlined on our Careers page. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we are an equal opportunities and Disability Confident employer. We also offer a guaranteed interview scheme for applicants who meet the minimum criteria, supporting our commitments to inclusivity and diversity.