Education Operations Manager. Job in Nottingham Education & Training Jobs

Medefine Education; Nottingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Une plateforme éducative innovante recherche un Manager des Operations Éducatives pour soutenir le succès des étudiants. Ce rôle dynamique inclut la gestion des processus d'inscription, le support académique et l'optimisation des systèmes technologiques, dans le but de façonner les futurs leaders en santé.

Benefits

Opportunités de formation et de développement

Travail avec une équipe passionnée

Impact global en éducation

Qualifications

• Éducateur dynamique, passionné par l'innovation.
• Compétences en gestion et en organisation.
• Aptitudes au travail avec des étudiants de haut niveau.

Responsibilities

• Gérer les processus d'inscription et d'intégration des étudiants.
• Soutenir la gestion académique et les relations avec les clients.
• Superviser les systèmes de données et les rapports.

Skills

Proactivité

Santé numérique

Communication

Job description

ABOUT US

Medefine Education is a multi-award-winning mentoring and education platform that helps international students aged 12-18 gain admission into top medical schools worldwide. With offices in London, Dubai, and Hong Kong, we combine academic excellence with future-focused mentoring, delivered by renowned doctors, scientists, and tutors from institutions like UCL, Cambridge, and Oxford.

Learn more:

We are seeking a dynamic, tech-savvy, and proactive Education Operations Manager to join our growing London team. This fast-paced, hands-on role is central to our student success journey, supporting education programs and ensuring smooth operations.

Ideal candidate qualities include:

• Exceptional organization and attention to detail
• Proactivity and self-motivation, with a bias for action
• Digital fluency and interest in learning new tech tools (e.g., AI platforms, automation, CRMs) — no formal IT qualifications needed, just curiosity
• Strong communication skills, comfortable liaising with high-achieving students and families
• Desire to grow with opportunities for career progression in a dynamic education environment

WHY JOIN MEDEFINE?

• Be part of an innovative, expanding education company with global impact
• Work with a passionate team of doctors, scientists, and tutors
• Contribute to meaningful work supporting future healthcare leaders
• Opportunities for training, development, and taking on new responsibilities as the company scales

DUTIES & RESPONSIBILITIES

Student Enrolment

• Handle initial online inquiries via WhatsApp, email, and website
• Review applications, conduct academic assessments, and orient new students
• Track application progress
• Issue offer letters
• Prepare and facilitate contract signing
• Process payments

Onboarding

• Set up student and parent portal accounts
• Provision system access
• Distribute individual study plans
• Create and monitor payment calendars

Technology and Systems Management

• Evaluate and select operational systems for enrollment and onboarding
• Streamline workflows and automate administrative processes
• Manage databases and student information systems
• Oversee data analytics and reporting dashboards
• Track performance metrics across platforms

Academic Programme Support

• Update curriculum systems
• Assist with class scheduling and coordination
• Track academic progress and assess performance
• Customize study plans and adjust schedules as needed
• Implement new tutor recruitment tracking systems

Ongoing Mentorship & Personal Support

• Schedule mentorship sessions
• Coordinate projects, research, and work experience opportunities
• Manage alumni network

Client Relations

• Monitor student progress
• Manage parent relationships
• Handle issues and provide support
• Track payments, manage onboarding, and renewals
• Prepare and distribute student progress reports to parents

Operational Management

• Manage student enrollment and onboarding platforms
• Oversee shared inboxes
• Collect and analyze feedback from students and parents
• Process regional payments
• Manage IT systems and platforms, including student portals and LMS

External Relationships

• Assist with conference management in Hong Kong, UAE, and Singapore

Medical School Application Support

• Plan application timelines and prepare documents
• Coordinate references and support application submissions
• Follow up post-application and guide offer management
• Support results day and medical school transition

Post A-Level Results Support

• Plan graduation and university enrollment
• Track application outcomes and alumni engagement
• Assist with White Coat Day organization

SALARY RANGE: £30,000–£40,000 per year

LOCATION: Mostly remote, with monthly travel to London for meetings and conferences