Education Operations Lead - School Administration

Newcastle University; Newcastle upon Tyne; Vor Ort; GBP 33.000 - 34.000; Vollzeit

Benefits dieser Stelle

Generous holiday package

Pension schemes

Health and wellbeing initiatives

Zusammenfassung

Newcastle University is seeking two Education Team Leaders to manage Education Administrators and Assistants, delivering a high-quality service to staff and students while coordinating School procedures and governance.

These roles require strong leadership, organisational skills and experience in higher education administration. They are full-time, open-ended positions based in Newcastle City Centre, with comprehensive benefits and clear progression opportunities.

Qualifikationen

• Experience of working/responding independently and dealing with unforeseen problems.
• Comprehensive knowledge of the work practices, processes and procedures relevant to the role.
• Operating knowledge of service/systems/processes to provide first line advice and guidance to customers.
• Clear understanding of standards and regulations for the conduct and output of the role.
• Working knowledge of activities of other areas of the University relevant to School/department/work unit.
• Proven written and verbal communication skills.
• Works calmly and efficiently under pressure with excellent organisational skills.
• Has proven ability of establishing, reviewing and monitoring administrative systems in office environments.
• Experience of acting as secretary in meetings, producing agendas, minutes and actions.
• Experience of line managing staff.
• Willingness and availability to work flexibly when required and agreed with line manager.

Aufgaben

• Lead and develop a team of Education Administrators and Assistants.
• Collaborate with the Education Management Team to build and maintain relationships.
• Manage the School Education Activity Planner with academic leads and professional services colleagues.
• Ensure admin functions relating to learning and teaching meet high standards and delegate duties accordingly.
• Coordinate School assessment procedures and AoL processes with accurate documentation.
• Support governance structures and committees to ensure effective planning and administration.
• Oversee timetabling processes in the School with Timetable Services.
• Provide admin support to various School Committees and Forums; ensure minutes and actions are followed up.
• Contribute to strategy execution and business improvements across the School.

Kenntnisse

Independent working

Problem solving

Communication skills

Organisational skills

Staff supervision

Time management

Ausbildung

A level or equivalent

Degree or equivalent

Tools

SAP

MOF’s database

Jobbeschreibung

Newcastle University is seeking two Education Team Leaders to manage Education Administrators and Assistants, delivering a high-quality service to staff and students while coordinating School procedures and governance.

These roles require strong leadership, organisational skills and experience in higher education administration. They are full-time, open-ended positions based in Newcastle City Centre, with comprehensive benefits and clear progression opportunities.