Education Manager

UCL AI Centre; London; On-site; GBP 54,000 - 64,000; Full time

Job summary

UCL AI Centre seeks a full-time manager for the PGT Conventional education administration team, overseeing more than 25 PGT programmes and providing high-level support for 400 PGR students. This fixed-term role is based at the Bloomsbury Campus, offering hybrid working options. Ideal candidates will have significant management experience, a degree-level education, and exceptional interpersonal skills. Benefits include 41 days holiday, a pension scheme, and access to onsite facilities.

Benefits

41 Days holiday

Defined benefit pension scheme

Cycle to work scheme

On-site nursery

On-site gym

Enhanced family pay

Employee assistance programme

Discounted medical insurance

Qualifications

• Proven track record in management and team leadership in higher education programme delivery.
• Knowledge and experience of administrating PGT and PGR programmes.
• Excellent skills in influencing, negotiating, and collaborating with colleagues and external stakeholders.

Responsibilities

• Manage the education administration team for PGT and PGR programmes.
• Provide high-level administrative and operational management.
• Support the educational lifecycle of students from enquiry to completion.
• Liaise with key academic and professional services staff.
• Contribute to strategic plans, policies, and operational matters.

Skills

Management

Team leadership

Interpersonal skills

Data analysis

Report writing

Presentation skills

Education

Degree level education or equivalent professional experience

Job description

Ref Number B02-09043 Professional Expertise Administration and Business Support Department School of Life & Medical Sciences (B02) Location London Working Pattern Full time Salary £54,172-£63,752 Contract Type Fixed-term Working Type Hybrid Available for Secondment Yes Closing Date 03-Aug-2025

About Us

Bringing together six UCL divisions and institutes - Cancer Institute, Eastman Dental Institute, Division of Medicine, Division of Infection and Immunity, Division of Surgery and Interventional Sciences and the UCL Medical School – the Faculty of Medical Sciences (FMS) offers a unique mix of pioneering research, best in class researchers and clinicians, cutting-edge facilities and links with world-renowned partner hospitals and institutions.

The faculty is the top in the UK for research power in life and medical sciences (REF 2021) and is consistently ranked in the top 10 in QS rankings. The faculty is dedicated to delivering world-class medical education and developing translational research that benefits patients and society in the UK and globally.

The Education Administration and Student Experience (EASE) staff across the Faculty work together in a close network of teams that support all of our students.

About The Role

You will be the manager for the “PGT Conventional” education administration team, which also incorporates PGR student administration for the Faculty. This team comprises of the Grade 8 Education Manager, 3 Grade 7 Education Co-ordinators (who will report to you) and 11 Grade 6 Education Administrators. The team is responsible for providing administrative support in relation to ~25 PGT programmes in the Faculty, which cover a wide range of subjects relating to medical sciences including Nutrition, Cancer, Infection & Immunity and different aspects of Surgery. Additionally, the team is responsible for providing administrative support in relation to the Faculty’s 400 PGR students.

You will lead a team of 14 staff, and you will provide high-level administrative and operational management to support the smooth running and effective provision of the education programmes within your remit. You will support the educational life cycle of students within the Faculty and will liaise with a broad range of key academic and professional services staff across UCL, including in the Registry and Academic Services and the UCL Doctoral School. The role will include management of matters related to the educational activities of students from enquiry to completion. You will work closely with staff to support the development and implementation of the Faculty’s education strategy, relating to the designated taught and research programmes. You will provide advice and support the Programme Directors, Divisional Directors and Divisional Managers on a wide range of educational issues, including contributing to strategic plans, policies, procedural and operational matters and implementing those relating to the educational provision. You will lead on achieving a high quality and timely service to current and prospective students, and staff relating to the designated programmes.

Appointment Details

• The post is graded at GRADE 8, the annual salary for which ranges from £54,172 to £62,035 (including London Allowance).
• This is a full-time, fixed-term post for 12 months.
• The role will be based at UCL’s Bloomsbury Campus.
• This role is eligible for hybrid working with a minimum of 40% on site.
• This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.
  
  

Application Process

• A full job description and person specification can be accessed at the bottom of this page.
• Please use the personal statement section to explain how you meet each essential and desirable criteria outlined in the person specification.
• The advert will close on 3 August 2025 at 23:59 GMT/BST, however we may close the advert early if we receive a high volume of applications.
  
  

Contact Details

• If you have any queries about the role or if you need reasonable adjustment, please contact Jamie Smith, Head of Education Administration, Faculty of Medical Sciences ([e-mail]).
  
  

About You

You will be educated to a degree level or have equivalent professional experience (such as data analysis, report writing, creative problem solving, presentation skills). You will have a proven track record in management and team leadership in relation to higher education programme delivery. Ideally, you will have knowledge and experience of administrating PGT and PGR programmes. You will have excellent interpersonal skills with the ability to influence, negotiate and collaborate with colleagues at all levels as well as external stakeholders. You will be committed to providing a responsive and helpful service to students and academic staff, developing resilience strategies and supporting healthy resilience in the team.

What We Offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance
  
  

The full range of staff benefits can be found here.

Our Commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here.

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: 20250709 - Job Description.pdf