Education Deputy Manager

BIAZA (British and Irish Association of Zoos and Aquariums); West Midlands; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading wildlife attraction as a Deputy Education Manager, where you'll oversee the Education team, developing engaging educational products and ensuring high delivery standards. With required qualifications in animal care and teaching, this role is critical in enhancing visitor experiences while fostering conservation awareness.

Benefits

WMSP Annual Pass for free admission

35% discount on retail and catering

24-hour access to online doctor

Counseling access

Free onsite parking

Qualifications

• Minimum degree level qualification essential.
• Experience in teaching or presenting required.
• Supervisor or managerial experience necessary.

Responsibilities

• Co-ordinate the Education team and manage workload.
• Assist with developing educational products and ensure team training.
• Conduct evaluations of educational services for improvements.

Skills

Team Management

Communication

Creativity

Education

Minimum degree in Animal Care, Animal Management, Zoology, or Conservation

Formal teaching qualification

Job description

West Midlands Safari Park

Worcestershire Closing date for applications is: 5th Jul 2025

The primary objective of the Deputy Education Manager is to assist with the overall management responsibilities of the education department. Other tasks include developing and implementing engaging educational products and services suitable for a wide range of service users.

Main Roles & Responsibilities:

· Co-ordinating the Education team on a daily basis, identifying and pro-actively managing the assignment and completing of departmental workload, appropriate staffing levels and supporting positive communication to encourage new ideas that will enhance educational products and services.

· Assisting with the creation and management of staffing schedules against departmental workload.

· Assisting with the development of educational products and services, utilising knowledge and insight of the education industry to design and implement engaging activities.

· Ensuring the Education team are appropriately trained and developed in line with all educational products and services.

· Conducting observation and evaluation of onsite educational product and service delivery with the Education Manager, ensuring continuous improvements are pro-actively made to maintain high standards throughout the Education team.

· Develop and deliver additional products and events to promote current and upcoming educational products and services, including career days, teacher events, open days and enrolment taster sessions.

· Oversee the support of the Research & Conservation Officer with promoting conservation within the organisation through keeper weeks, evening talks and onsite events available to both employees and guests.

Education / Qualifications:

· Minimum degree level qualification in Animal Care, Animal Management, Zoology, Conservation or related subject is essential

· Teaching, presenter or educator experience is essential, alongside a formal teaching qualification

· Supervisor and/or managerial experience is essential

As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:

· WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.

· 35% Discount in our retail and catering outlets and off park special events.

· 24 Hour access to an online doctor and access to online prescriptions.

· Counselling access.

· Free onsite parking.

What we are

West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.

In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.

In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations.

What we do

Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.

Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.

Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences.

Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.

BIAZA's office hours are 9am – 5pm Monday to Friday. Contact outside of those times will get a response when we are next in the office.

If your enquiry is urgent and you need a response before the BIAZA office reopens, please call Jo Judge on 07593 580602. If you wish to reach one of our members, please contact them directly.

The British and Irish Association of Zoos and Aquariums is a charitable company limited by guarantee and registered in England and Wales number 6789783.Registered Office Regent’s Park, London NW1 4RY. Registered Charity Number is 1128168 and SC040783 (Scotland)