Education, Communication & Outreach Officer

Veolia; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An environmental services company in London is seeking an ECO Officer to develop and deliver recycling improvement and community engagement projects. The successful candidate will manage project budgets and timelines while delivering educational sessions to schools. Strong communication skills and experience in change delivery are essential. This role offers 25 days of annual leave and opportunities for ongoing training and development.

Benefits

25 days of annual leave

Access to pension scheme

Discounts on groceries and retailers

Support for physical and mental health

One paid day for volunteering

Ongoing training and development

Qualifications

• Experience of project and event development.
• Ability to identify good news stories and develop them.
• Understanding of PR and social media.

Responsibilities

• Develop and deliver recycling improvement projects.
• Deliver educational sessions to schools.
• Manage budget, timeline, and quality of project delivery.

Skills

Experience delivering behaviour change

Superb written and verbal communication skills

Experience of building strong stakeholder relationships

Flexible and proactive approach

Job description

Ready to find the right role for you?

Hours: 40 hours per week

Location: Westminster (head office is Welby House, 96 Wilton Road, SW1V 1DW)

To apply please provide a 1 page cover letter and a CV (max 2 pages).

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

In the ECO Officer position, you will work closely with the Contract ECO Manager and two ECO Officers to develop and deliver recycling improvement and community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also be responsible for delivering educational sessions to schools and tours of our Southwark Recycling facility.

You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture.

The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within the City of Westminster and at our offices near Victoria.

This is an excellent time to join the contract, as we expand the team to deliver on Westminster's carbon net zero targets.

What we are looking for:

• Essential:
  • Experience delivering behaviour change and/or community engagement techniques and analysing results
  • Experience of project and event development and delivery
  • Superb written and verbal communication skills including presentation skills
  • Experience of building strong stakeholder relationships
  • Ability to identify good news stories and develop them in partnership with PR team
  • A flexible and proactive approach that prioritises meeting our client and service user needs
• Desirable:
  • Recycling and waste industry knowledge
  • Understanding or experience of working with local authorities
  • Ability to develop creative visual content across multiple formats
  • Advanced understanding of data management and analysis
  • Understanding of PR, social media, social advertising and digital communications

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.