Education Campus Receptionist/Administrative Assistant (Band 2) - Manchester University NHS Fou[...]

Manchester University NHS Foundation Trust; Liverpool City Region; On-site; GBP 25,000; Part time

Job summary

Join a leading NHS Trust as a Receptionist/Administrative Assistant in a challenging and rewarding role at the Education Campus. You will be the first point of contact, manage administrative tasks, and support event coordination. This part-time position offers a supportive working environment within a reputable organization focused on patient care and staff development.

Qualifications

• Experience of administrative work in a customer care setting.
• Experience using databases, email, and web-based systems.
• Experience maintaining stock levels and ordering.

Responsibilities

• Act as the first point of contact for users, patients, and visitors.
• Provide administrative support to Events & Facilities team.
• Monitor daily room usage and assist with bookings.

Skills

Interpersonal skills

Organisational skills

IT skills

Customer care

Education

Good general education including GCSE English & Maths or equivalent experience

NVQ Level 2 or equivalent

Job description

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Band 2

Main area Education Campus Receptionist/Administrative Assistant Grade Band 2 Contract Permanent Hours Part time - 30 hours per week (6 hours per day, Monday to Friday) Job ref 349-COR-7256210-RL4

Site Wythenshawe Hospital Town Manchester Salary £24,169 per annum (pro rata) Salary period Yearly Closing 08/07/2025 23:59

Job overview

Band 2 – 30 hours per week (Monday - Friday)

We are now recruiting for an enthusiastic and motivated receptionist/administrator with experience of working in a busy environment. The post holder will need to be methodical with a high level of accuracy and attention to detail, excellent organisational skills and a sound working knowledge of Microsoft Office.

It is essential that the post holder has strong interpersonal skills with a “can do” approach, able to problem solve and enjoy working both independently and as part of a team.

The post holder will act as receptionist and will be the first point of contact for all users, visitors and patients to the building and surrounding wards. The post holder will also be responsible for the daily monitoring of maintenance issues and act as fire warden.

The post holder will provide administrative support to the Events & Facilities Manager as well as process all room booking requests via a bespoke electronic system.

The post holder will be expected to adapt to all new IT systems quickly and easily.

The post holder must be flexible to meet the needs of the service.

The post holder will play a key role with the ERC, working with all staff within Education.

Main duties of the job

The post-holder will work as part of the ERC Events & Facilities Team based in the ERC. The post holder’s main role will act as the Receptionist and will be the first point of contact for all users, patients and visitors to the ERC. The post holder will also assist in providing administrative support to the Events & Facilities team and assist with the processing of all room requests via the electronic booking system. The post holder will receive deliveries, ensuring they are delivered to the correct department within the ERC. The post holder will be responsible for the daily monitoring of room usage and signing in process.

The post holder must be flexible to meet the needs of the service.

The post holder will play a key role with the ERC, working with all staff within Education.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Person specification

Qualifications

• Good general education including GCSE English & Maths or equivalent experience.
• NVQ Level 2 or equivalent level , or equivalent experience.

Experience

• Administrative experience in a customer care setting
• Experience of using databases, email and web based systems.
• Experience of maintaining stock levels and ordering

Skills

• Understanding of confidentiality and data protection
• Excellent communication and interpersonal skills
• Confident when dealing with sensitive information
• Good IT knowledge/skills

Employer certification / accreditation badges

Name Amy Walker Job title Assistant Education Campus Manager Email address [e-mail] Telephone number 0161 291 5761 Additional information

For further information, informal visits/discussions, please contact:

Amy Walker

Assistant Education Campus Manager

Manchester University Foundation Trust

Email - [e-mail]

Telephone - 0161 291 5761