Education Administrator (Taught Programmes), Arts and Humanities

UCL AI Centre; London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

The UCL AI Centre is seeking up to three full-time Education Administrators to enhance their taught programmes portfolio. Candidates will ensure smooth administration, support students and staff, and contribute to improving the academic environment. This role suits organized individuals knowledgeable about educational processes and environments.

Benefits

41 Days of holiday

Defined benefit pension scheme

Cycle to work scheme

On-site gym

Enhanced maternity and paternity pay

Qualifications

• Experience in administrative work in a busy office environment.
• Knowledge of student records systems and virtual learning environments desirable.

Responsibilities

• Support designated taught degree programmes' administration.
• Ensure effective procedures for student-related services.
• Assist with assessment and program records.

Skills

Organizational skills

Interpersonal skills

Communication skills

Computer skills

Education

GCSE standard or equivalent

Tools

MS Office Suite

Job description

Ref Number B03-02498 Professional Expertise Administration and Business Support Department UCL SLASH (B03) Location London Working Pattern Full time Salary £35,930-£41,255 Contract Type Permanent Working Type Hybrid Available for Secondment No Closing Date 02-Jul-2025

About Us

UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 40,000 students and 12,500 staff and is one of the world’s top 10 universities. We have a culture of promoting diversity and sustainability and 30 Nobel laureates among our current and previous alumni.

Ranked 7th in the Times Higher Education World University Rankings 2025 by subject, and with 85% of our research graded 4* and 3* in the recent Research Excellence Framework (REF 2021), UCL Arts & Humanities is recognised globally for both its teaching and research excellence. Alongside traditional arts and humanities departments (English, Philosophy, Greek & Latin, and the School of European Languages, Culture & Society (SELCS)), we are also proud to host Arts & Sciences, European & International Social & Political Studies (EISPS), Hebrew & Jewish Studies, Information Studies, the Slade School of Fine Art, the School of Slavonic and East European Studies (SSEES) and many interdisciplinary programmes as part of our Faculty.

About The Role

The Faculty of Arts and Humanities are recruiting for up to three full-time Education Administrators (Taught Programmes) to support particular areas of our taught programmes portfolio (primarily UG but also including some PGT programmes). These positions are available from 1st September 2025.

The postholders will provide specialist administration to designated taught degree programmes, ensuring effective procedures are adopted and documented for dealing with all aspects of programme administration. They will assist in achieving a high quality and timely service to current and prospective students and staff related to the designated taught degree programmes and beyond. They will also provide support for all matters relating to the teaching and learning activities of students, from enquiry to completion, including supporting committees and processes relating to assessment, student, and programme records.

The post holder will be part of a wider Faculty Professional Services (PS) team, line managed through the Faculty. They will be expected to spend time physically located with the academic programme team(s) they are supporting, on a regular basis; this may involve travel to UCL East, where some of the Faculty’s programmes are based. This will be discussed, agreed and periodically reviewed with the Line Manager.

In the first instance we expect postholders to support programmes in our departments of Philosophy and UCL Arts and Sciences.

NOTE: UCL is currently reorganising its EASE function. This may result in changes to some of the specific duties and responsibilities of this position and/or its reporting line(s).The post holder will be expected to implement change and support continuous improvement as this change process is undertaken, and on an ongoing basis after this.

• This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.
• We will consider applications to work on a part-time, flexible and job share basis wherever possible.
• This role is eligible for hybrid working with a minimum of 40% on site.
• This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.
  
  

About You

The successful candidate will be educated to GCSE standard or equivalent with experience of administrative work in a busy office environment. Applicants will be able to demonstrate good organisation skills, with an ability to prioritise and organise their own variable workload, and be able to use their good interpersonal skills to interact effectively and regularly with a wide range of staff and students. Clear written and verbal communication skills, combined with good computer skills and a working knowledge of the MS Office suite of applications (Word, Excel, Outlook, Teams, etc), are also key requirements of the role. Experience of providing administrative support in a Higher Education (HE) setting, including the use of student records systems and virtual learning environments, are desirable.

A job description and person specification can be accessed at the bottom of this page.

Interviews will take place on the w/c 14 July.

If you have any queries about the role, please contact Alex Craven, Head of Education & Student Experience, on [e-mail].

If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact the staffing team on [e-mail].

The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.

What we offer

As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below:

• 41 Days of holiday (27 days annual leave 8 bank holidays, and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance
  
  

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We, therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

• download: G6EDUC~1.PDF