EDM Engagement Manager

Be among the first applicants.

Kainos Smart

Belfast

GBP 45,000 - 75,000

Be among the first applicants.

2 days ago

Job description

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.Join us and discover how our people write our story.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As an EDM Engagement Managerin Kainos, you’ll fully manage the successfulimplementation of Employee Document Management application for Workday. You'll be closelyworking with customer business teams and internal delivery teams to drive the scope, definitionand deliveryof solutions that are fit for purpose and commercially viable.You’lltake accountability for the complete delivery lifecyclealongside thesales and capability Solution Architects.You’llmanage all aspects of yourprojects, which will typically be either one large, complexproject or multiple smaller projects. This will include project planning, resourcing,milestonetracking, commercialmanagementand customer satisfaction.

SCOPE OF RESPONSIBILITIES:

Commercially managing the implementation of EDM Product for Workday programmes from pre-salesthrough implementation to hand over to AMS (Application Management Services).
Acting as the key client interface between functional and technical teams and the client.
Pragmatically offering domain experience(HCM, Fins, Payroll or where relevant to a Workday Capability)to provide functional insight andthought-leadership.
Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercialmanagementand customer satisfaction.
Leading and supporting blended teams of colleagues,clientand partner resources to share knowledge and develop an integrated delivery ethic.
Agreeingobjectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
Identifyingrequirements, business processes, application configurations, testing plans and other artefactsto be documentedto ensure shared understanding and facilitate knowledge transfer.
Creatingwell structured & accurate deliverables and presentingto clientsteeringlevelgroups to secure proposedrecommendationsand agreement.
Identifyingandactioningappropriatelyopportunities to win business, including negotiating and closing at a senior client level.

MINIMUM (ESSENTIAL) REQUIREMENTS:

Experience inimplementing Workday (or other ERP)with direct experience in the successful delivery ofsolutions within a consulting environment/ ITservices environment.
Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation,data-migration, system testing, user acceptance testing, go-live and servicemanagement.
Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalationsappropriately.
Commercial experience of managingand supportinggeographicallydistributedandblended teams of colleagues,clientand partner resources to share knowledge anddevelop an integrated delivery ethic.
Excellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiences.
Excellentbusiness writing skills with experience in the production of business cases, requirement documentation, tenderdocuments, contracts, statements of work and change requests.
Ability to work to tight deadlines and make sensible decisions underpressuretaking a balanced view of customer demands and Kainos commercials.
Support the operations functionensurethat our consultant pool is used in the most commercially advantageous way, balancing development needs and personalpreferences.

DESIRABLE:

Preferably Workday PM Certified.
Experience of managing,mentoringand developing teams.
Working withWorkday orotherSaaS delivery methodologies
PRINCE 2 (or similar) certification.
Strong functional domain expertise including areas such asHR and Finance.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.