eDiscovery Support Analyst

Latham & Watkins; Manchester; Hybrid; GBP 40,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Hybrid work schedule

Job summary

Latham & Watkins is seeking a Practice Support Analyst to join its Technology department, located in London or Manchester with hybrid/office presence. You will support litigation and transactional matters, coordinating with attorneys, paralegals and staff on e‑discovery projects and production workflows.

You will train and support teams on document review databases and practice support tools while promoting efficient workflows and high quality outcomes for clients.

Qualifications

• Associate degree or equivalent required; bachelor’s preferred.
• Experience supporting attorneys and staff with e‑discovery projects.
• Strong knowledge of ESI processing, TAR, and production workflows.

Responsibilities

• Serve as liaison between Practice Support Center and Technology Consulting teams.
• Coordinate data collection, processing, and productions with vendors.
• Provide training on RelativityOne and related tools to staff and clients.
• Develop quality control processes to ensure high standards.
• Support project management and client communications.

Skills

Communication

Project management

Training & support

Client liaison

Education

Associate degree or equivalent

Tools

RelativityOne

Nuix

Opus2

Everchron

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Practice Support Analyst is an integral part of Latham’s Practice Support Services team. This role will be responsible for providing a high level of support in the areas of litigation and transactional matters within the Technology department, while consulting and assisting attorneys, paralegals and staff with hardcopy and electronic discovery projects. The role includes overall litigation services such as coordinating collections, productions, depositions, and trial presentations. This role will be located in our London or Manchester office and may offer a flexible working schedule with hybrid and in‑office presence.

Responsibilities & Qualifications

• Serve as a liaison and primary point of contact between the Practice Support Center team and the Practice Technology Consulting team to promote communication, design efficient workflows, and ensure projects are completed to specifications and standards.
• Work directly with the Forensic Analyst and/or vendors to ensure that client or firm data is collected in a manner conducive to processing; provide guidance for exceptions and non‑standard file types.
• Understand and follow current protocols and best practices in the areas of electronically stored information (ESI) processing, technology assisted review (TAR), and production; serve as an escalation point for ESI processing and ensure all jobs are conducted according to standard procedures.
• Provide training and support to attorneys, paralegals, staff, clients, and external users on document review databases and the firm’s practice support software and tools (e.g. RelativityOne, Nuix, Opus2, Everchron); support the development, implementation, and assessment of ongoing PSS training programs.
• Create quality control processes to deliver high quality work product and identify areas where escalation and/or new procedures are required.
• Possess strong understanding of e‑discovery and the e‑discovery reference model (EDRM).
• Demonstrate strong knowledge and proficiency with Relativity.
• Display strong project management and consulting skills, with an emphasis on directly supporting teams of attorneys and support staff.
• Have technical experience, preferably in a legal environment or at a vendor specializing in providing legal technology processing services.
• Hold an associate’s degree or equivalent; a bachelor’s degree is preferred; relevant experience may be considered in lieu of a degree.

Benefits & Additional Information

• Health insurance as well as group income protection and life assurance.
• A pension plan.
• Wellness programs.
• Employee discounts.
• And more!

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.