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Software Support Engineer – SQL

Ascent People Ltd

Leicester

On-site

GBP 32,000

Full time

30+ days ago

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Join a rapidly expanding software house as a Software Support Engineer, where you'll provide essential support to clients and work with cutting-edge software solutions. This role offers full training in the client’s software, along with SQL qualifications and certifications. You will engage in a dynamic environment, assisting with software implementation and resolving support issues. As a key member of the software support team, you’ll contribute to the success of the organization while honing your skills in a supportive and professional atmosphere. If you have a passion for technology and customer service, this is the perfect opportunity for you.

Experience in Application Software Support and Customer Support roles.
Strong SQL skills with the ability to write scripts and interrogate databases.

Provide 1st-3rd line software support for clients.
Assist in software implementation both remotely and onsite.

Application Software Support

Customer Support

Call Logging

1st-3rd Line Software Support

SQL Server

T-SQL

Database Scripting

Software Implementation

Programming Understanding

Communication Skills

SQL Qualifications & Certifications

Application Support Engineer, Software Support Engineer

Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work).

Location: Leicestershire area

Skills Required:

Previous experience of working in an Application Software Support / Customer Support role
Experience in call logging and dealing with 1st-3rd Line Software Support issues
Experience in working within a similar environment such as Enterprise, CRM, or Financial software
Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
Software implementation – remote and onsite
Some understanding of how programming works
Strong verbal and written communication skills

Salary: Competitive starting salary of 32K and benefits.

You must be able to pass a pre-employment screening due to the nature of my client’s customers.

This is an office-based job.

If you believe you fit the role, please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready, just send me an email and we can talk through the role.

Contact:

Jo Bevington
Phone: 0161 913 2621
Email: jo.bevington@ascentpeople.co.uk

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

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