Head of Retail - Tottenham Hotspur Stadium

Levy UK; London; On-site; GBP 46,000 - 55,000; Full time

Job summary

Levy UK is seeking a Head of Retail (Food & Beverage) to oversee operations at Tottenham Hotspur Stadium. This role involves leading a large team, ensuring high-quality service, and driving commercial performance in a dynamic environment. The ideal candidate will have exceptional leadership and operational skills, with a commitment to sustainability and innovation.

Benefits

Competitive salary up to £55,000

Pension scheme & life assurance

23 days holiday plus bank holidays

Healthcare benefits including dental and optical

Exclusive discounts on various services

Ongoing training and career development

Paid professional subscriptions

Family-friendly benefits

Qualifications

• Exceptional experience in food and beverage retail management.
• Ability to inspire and manage large teams in a fast-paced environment.
• Commitment to sustainability and ethical practices.

Responsibilities

• Lead food and beverage operations across all concourse outlets during matchdays and events.
• Drive commercial performance and enhance customer satisfaction.
• Ensure compliance with food safety and operational standards.

Skills

Leadership

Commercial Insight

Operational Expertise

Job description

Shape Every Experience - Sport, Music, and More

Are you ready to lead the future of stadium hospitality at one of the world’s most iconic football clubs?

Levy UK & Ireland is looking for a Head of Retail (Food & Beverage) to oversee concourse operations at Tottenham Hotspur Stadium - the Premier League’s No.1 stadium. You’ll be responsible for delivering high-quality, high-volume service across 102 retail units, managing 16 direct reports and up to 800 matchday casuals.

Your mission at Tottenham Hotspur

• Lead food and beverage operations across all concourse outlets on matchdays and events
• Drive commercial performance and customer satisfaction
• Collaborate with Tottenham Hotspur to deliver innovative menus and fan experiences
• Ensure compliance with food safety, health & safety, and operational standards
• Inspire and manage large teams in a fast-paced, high-pressure environment

Your edge in the game

• You’re not just experienced — you’re exceptional.
• You bring the leadership, commercial acumen, and operational finesse to manage food and beverage retail operation in one of the most dynamic stadium environments in the world.
• You thrive in high-pressure, high-profile settings, and you know how to balance performance with purpose.
• At Levy UK & Ireland, sustainability isn’t just a buzzword — it’s a commitment. You’ll be someone who shares our values and is ready to lead with integrity, innovation, and impact.

What you’ll get in return

• Competitive salary up to £55,000 (DOE)
• Pension scheme & life assurance
• 23 days holiday + bank holidays + your birthday off
• Healthcare benefits including dental, optical, therapy treatments & annual health checks
• Access to exclusive discounts (Vodafone, Nuffield Health, PureGym, travel, shopping & more)
• Holiday purchase scheme
• Ongoing training & development through career pathways
• Professional subscriptions paid
• Financial wellbeing programme & salary finance products
• Employee Assistance Programme
• Family-friendly benefits including 2 extra days leave after returning from maternity leave (within first year) and the day off for your baby’s first birthday

We are Levy

Levy is about elevating experiences. A leading global hospitality partner, designing and delivering unforgettable guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadia, entertainment venues, and marquee events to bring their spaces to life, Levy is driven by a mission to succeed in the right way. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behaviour and the customer journey while minimising environmental impact and supporting local communities.

Levy is a passionate, diverse, and talented team of venue specialists dedicated to making the planet better for future generations.