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Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom

West Midlands Combined Authority

On-site

GBP 40,000 - 60,000

Full time

4 days ago

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Job summary

A leading company in network services is seeking a Cloud Engineer in Southampton. This full-time role involves working with Cloud, Network, and Security specialists to enhance customer satisfaction and support critical infrastructure. The ideal candidate will have a strong work ethic, knowledge of Cloud technologies, and experience in support environments. The position offers a range of benefits, including annual leave, a matched pension, and ongoing development opportunities.

Benefits

26 days annual leave + public holidays

Company matched pension

Family-friendly policies

Health support and wellbeing portal

Discounts via Telent Reward scheme

Ongoing development and support

Qualifications

Interest in Cloud technologies, including Azure knowledge.
Experience in medium to large support environments.

Responsibilities

Train internal staff and customers on products and solutions.
Manage documentation related to customer platforms and Telent Cloud Services.
Participate in customer meetings and reviews.

Skills

Azure

Linux

Communication

Problem-Solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016 or above

Microsoft Exchange Server 2016 or above

VMware vCloud Director

Social network you want to login/join with:

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Client:

Telent

Location:

Job Category:

Other

EU work permit required:

Yes

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Job Views:

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division are looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.

The Cloud Engineer will build and enhance relationships with customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems that impact millions, helping to keep the nation's critical infrastructure connected and protected 24/7.

What you’ll do:

Train internal staff and customers on products and solutions.
Assist with Professional Services and Sales opportunities.
Maintain awareness of customer incidents and report as necessary.
Highlight trends, security threats, or technical bulletins impacting customers.
Manage documentation related to customer platforms and Telent Cloud Services.
Follow internal and external processes for tasks, reporting, and changes.
Assist with PoC scenarios, Type Approval activities, and lab testing.
Create TA, POC, RFC, WI, and SoW documentation.
Perform peer reviews of technical documentation.
Assist in pre-staging equipment for customer sites.
Participate in customer meetings and reviews.
Ensure accurate timesheet submissions.
Link certifications and training to business objectives.
Complete overtime and expense reports accurately.
Adhere to GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, including On-premise Cloud Services.