Store Manager

Frasers Group; Cambridge; On-site; GBP 38,000; Full time

Job summary

An established industry player in luxury fashion is seeking a dynamic Store Manager to lead their Cambridge team. This role is pivotal in driving sales, ensuring exceptional customer service, and managing a motivated team. The ideal candidate will possess a strong background in luxury retail, exceptional leadership skills, and a passion for fashion. With a focus on performance and customer satisfaction, you will play a key role in maximizing turnover and enhancing the brand's presence. Join a forward-thinking company that values development and offers an exciting work environment.

Benefits

Weekly/Monthly & Quarterly Bonuses

Stocktake Bonuses

Commission led bonuses

Monthly Group Rewards

Long Service awards

Development Courses with National Qualifications

28 Days Holiday

50% Instore Uniform Discount

Discounted Gym membership

Group Wide 20% Discount

Qualifications

• Strong clientele background with a solid database of personal contacts.
• Exceptional people management and leadership skills.

Responsibilities

• Maximise turnover and manage team performance to meet sales targets.
• Ensure exceptional customer service and manage stock presentation.

Skills

Clientele Management

Retail Experience in Luxury Fashion

Leadership Skills

Communication Skills

Analytical Skills

Brand Awareness

Local Market Awareness

Job description

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Company Description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager to join our Flannels team in Cambridge.

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
• Be a strong presence on the shop floor to drive sales both personally and through the team.
• Ensure exceptional customer service is delivered at all times.
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives.
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors.
• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately.
• Drive and deliver KPI's.
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.

Qualifications

Skills and knowledge:

• You should have a strong clientele background, with a solid database of personal contacts and clients.
• Previous retail experience within Luxury or Premium fashion.
• You will be an exceptional people manager, with strong leadership and motivational skills.
• Excellent communication, planning and organisational skills.
• Excellent analytical skills, the ability to interpret financial and sales data.
• A high level of brand awareness and product knowledge.
• An awareness of the local area.

Personal qualities

• High level of personal energy to drive projects to completion.
• Confident and assertive.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Trend aware, fashion conscious and well presented at all times.

Additional Information

• Basic rate salary £37,711 per annum.
• Weekly/Monthly & Quarterly Commercial Bonuses.
• Stocktake Bonuses.
• Commission led bonuses across a wide range of products.
• Monthly Group Rewards and Recognition.
• Long Service awards.
• Join the Fearless1000 Incentive Scheme.
• We offer a wide range of Development Courses with National Qualifications.
• 28 Days Holiday.
• 50% Instore Uniform Discount.
• Discounted Gym membership.
• Group Wide 20% Discount across all Frasers Group brands.