Operational Support Officer (OSO) - HMP Altcourse

TN United Kingdom; Liverpool; On-site; GBP 26,000; Full time

Job summary

Join a leading global service provider as an Operational Support Officer at HMP Altcourse in Liverpool. This role offers an opportunity to make a positive impact in a challenging environment, with comprehensive training and career development. Ideal candidates will possess excellent interpersonal and customer service skills, and a proactive approach to safety and inclusion. Full-time contracts available with day and night shifts.

Benefits

Comprehensive four-week training program

Opportunities for career development

Inclusive and diverse workplace culture

Qualifications

• No prior experience in a prison environment is necessary.
• Proactive approach to safety and inclusion.

Responsibilities

• Creating a safe environment and engaging with people.
• Promoting safety and security protocols.

Skills

Interpersonal Skills

Customer Service Skills

Job description

Operational Support Officer (OSO) - HMP Altcourse, Liverpool

Join us as an Operational Support Officer (OSO) at HMP Altcourse, Liverpool, and make a positive impact in a challenging and rewarding environment. We are looking for individuals with excellent interpersonal and customer service skills to maintain a safe, secure, and respectful environment for staff, visitors, and residents.

Key Details

• Client: Sodexo
• Location: Liverpool, United Kingdom
• Salary: £26,000
• Shifts: Day and night shifts available; night shifts are 7 days on and 7 days off
• Contracts: Full-time, with full paid training
• EU work permit required: Yes

Role Overview

As an OSO, you will be responsible for creating a safe environment, engaging with people, and promoting safety and security protocols. No prior experience in a prison environment is necessary; what matters most are your people skills, attitude, and willingness to learn.

What We Offer

• Comprehensive four-week training program
• Opportunities for career development
• Inclusive and diverse workplace culture

About Us

Sodexo is a global leader in services that enhance quality of life, operating in 55 countries and serving over 100 million consumers daily. We are committed to diversity, inclusion, and equal opportunities, including being a Disability Confident Leader employer.

Candidate Profile

We value attributes such as high interpersonal skills, proactive approach to safety and inclusion, the ability to work independently or as part of a team, and a respectful attitude. We welcome applicants from all backgrounds, including those from the forces, social care, support work, teaching, retail, and more.

Please see the attached detailed job description for more information on responsibilities and expectations.