ICS Account Manager - Leicestershire

NHS Supply Chain; Leicester; On-site; GBP 38,000 - 46,000; Full time

Job description

Integrated Care Systems Manager - Leicestershire

Leicester, UK ● Northamptonshire, UK Req #1116

19 February 2025

Function: Customer

Location: Field Based

Contract type: Fixed Term 12 months

Job Ref: 1116

Salary: £38,728 potential to rise to £45,562 over 3 years

Closing Date: Tuesday 15th April 2025

NHS Supply Chain are recruiting for an ICS Account Manager in our Hospital Care Team.

Every day you will …

• Develop and implement ICS level plans to deliver value beyond savings across an ICS utilizing a consultative approach.
• Develop strong senior relationships and coordinate internal resources to support customer activities.
• Influence a complex business internally to support the goals of the customer, which the Regional ICS lead will coordinate.
• Be accountable and autonomous in working in partnership with customers to deliver value, while identifying and seeking support where required.
• Work collaboratively with colleagues responsible for other activities (such as clinical support and systems training) and coordinate those activities into a single customer plan.
• Identify, manage, and accelerate delivery of growth and savings opportunities for assigned territory.
• Own first line customer relationships.
• Drive value for customers.
• Be accountable for revenue and savings KPIs within assigned region.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work, so we offer much more than a competitive salary:

• Car Allowance - subject to criteria.
• Annual bonus schemes, long service, and VIP colleagues awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• In-house training, support, and access to external qualifications to maximize your potential.
• 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme.
• Generous pension scheme (with us contributing 12% when you contribute 6%).
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, sourcing, delivering, and supplying healthcare products, services, and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering over 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Influencing senior stakeholders both internal and external.
• Effectively engaging at a broader and deeper level across our customer base.
• Holding strong internal networks and relationships to influence decisions successfully in the interests of our customers.
• Advanced level of consultative selling.
• Building effective relationships and engaging with a wide network.
• Leveraging a wide network to provide insight and influence outcomes.
• Utilizing a customer-focused approach.
• Clear and effective communication skills.
• Managing complexity.
• Ensuring accountability.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at [e-mail].

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is valued and celebrated, giving everyone the opportunity to thrive in their career. If this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form and require additional support? Reach out to our Talent Acquisition team at [e-mail] who will be happy to help you with alternative ways to apply.

We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

• Job Family: Customer, Communications & Marketing