Personal Assistant / PA - Employers' Liability

TN United Kingdom; Wythenshawe; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A leading law firm in Manchester is seeking a Personal Assistant to support a Principal Partner within their Employers' Liability team. The ideal candidate will have legal secretarial experience, strong English skills, and proficiency in Microsoft Office. Responsibilities include managing correspondence, client files, and appointments, ensuring excellent client service. The role offers a hybrid working pattern and various health benefits, making it an attractive opportunity for those looking to grow in a supportive environment.

Benefits

Private medical insurance

Annual flu jab

Employee Assistance Programme

Onsite gym

Holiday buy-backs

Day off for your birthday

Qualifications

• Experience in a Personal Injury or civil litigation firm is advantageous.
• Audio typing speed of 65+ wpm is required.

Responsibilities

• Prepare correspondence and documents via audiotyping and word processing.
• Manage digital filing and handle client files.
• Attend to clients professionally in person and on the phone.

Skills

Legal secretarial experience

IT literate

Strong English language skills

Customer service skills

Audio typing skills

Tools

Proclaim case management system

Digital dictation tools

Job description

Job Title: PA - Employers' Liability

Location:

Sharston, M22 4SN

Salary:

£26,000 to £30,000, dependent on experience.

Job type:

Full time, Permanent

About us:

Established in 2000, Express Solicitors is an award-winning law firm specializing in personal injury and clinical negligence claims. Based in Manchester, serving clients nationwide, ranked 70 out of over 10,000 law firms, with a 5-star Trustpilot rating from over 6,500 reviews. We are committed to helping injured people, which is at the heart of our business.

The Role:

We are seeking a Personal Assistant to support a Principal Partner within our established Employers' Liability team. The ideal candidate will have legal secretarial experience in personal injury, excellent knowledge of Microsoft Office, and strong command of English language. Audio typing speed of 65+ wpm is advantageous. The PA should be proactive, self-managed, and able to use initiative.

Responsibilities:

1. Prepare correspondence and documents via audiotyping and word processing.
2. Manage digital filing, and handle client files.
3. Prepare correspondence and enclosures for dispatch.
4. Arrange appointments, meetings, and manage diaries.
5. Support other secretaries and administration staff.
6. Attend to clients professionally in person and on the phone, maintaining high standards of client care.
7. Undertake specific training as required.
8. Maintain confidentiality of all client information.
9. Contribute to delivering excellent client service.

Person Specification:

1. Legal secretarial experience.
2. IT literate.
3. Strong English language skills.
4. Excellent word processing and audio typing skills.
5. Customer service skills and professional telephone manner.
6. Experience in a Personal Injury or civil litigation firm is advantageous.
7. Ability to work in a fast-paced environment.
8. Experience with Proclaim case management system is desirable.
9. Audio typing speed of 65+ wpm.
10. Experience with court forms and pleadings.
11. Use of digital dictation tools like Big Hand is beneficial.

Salary & Hours:

• £26,000 to £30,000, dependent on experience.
• Working hours: 8:30am to 5:30pm Monday-Thursday, 8:30am to 5pm Friday.
• Hybrid working pattern: 3 days remote, 2 days in-office after probation.
• Holiday entitlement: 23 days rising to 26, plus bank/public holidays.
• Additional holidays: Holiday buy-backs, and a day off for your birthday after qualifying period.
• Health benefits: Private medical insurance after 2 years, annual flu jab, Employee Assistance Programme.
• Well-being: Onsite gym, sports teams, and social activities.

Recruitment Process:

Interviews via MS Teams, including scenario-based questions. We value skills and ability, and encourage applications from all backgrounds.

Please click APPLY to visit our website and submit your application.

Relevant experience or titles include: Legal Assistant, Legal Secretary, PA, Legal Typist, Legal Administrator, Customer Service Administrator, among others.