Freight Forwarder

TN United Kingdom; Middlesbrough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company in Teesside is seeking an experienced Freight Forwarder to manage import and export bookings, optimize operational efficiency, and deliver exceptional customer service. The ideal candidate will have 2+ years of experience in freight forwarding across various transport modes and a strong focus on customer satisfaction.

Qualifications

• 2+ years' experience in air, sea, or road freight forwarding.
• Skills in pricing, quotations, and customer delivery planning.

Responsibilities

• Managing import and export freight bookings.
• Preparing customs documents for international transit.
• Building client relationships through exceptional service.

Skills

Customer Service

Logistics

Customs Compliance

Job description

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We are actively seeking experienced professionals in air, sea, and road freight forwarding

with a passion for end-to-end logistics and aviation shipping to join our team as a Freight Forwarder in Teesside.

Job Description

As a Freight Forwarder, you will work within the European team's Freight Branch, handling critical tasks including:

1. Managing import and export freight bookings, encompassing pricing, quotations, shipping coordination, and customs documentation.
2. Overseeing transportation documents (e.g., bookings, bills of lading, loading confirmations) and arranging carrier nominations, including hauliers, shipping lines, airlines, and GSAs, to meet rates and OTIF targets aligned with customer requirements.
3. Preparing additional customs documents (ISF, COO, clearance documentation, etc.) to facilitate smooth international transit.
4. Conducting customer rate analyses, managing route guidance, and optimizing operational efficiency.
5. Building and nurturing strong client relationships by delivering exceptional customer service and understanding individual client needs.

Ideal Candidate Profile

We are looking for a Freight Forwarder with:

1. 2+ years' experience in air, sea, or road freight forwarding, with skills in both import and export.
2. Background in pricing, quotations, and customer delivery planning for road, air, and sea freight.
3. Desirable knowledge of customs compliance and a strong customer service focus.

If you're a skilled freight professional with expertise across different transport modes and a commitment to customer service, this role offers an exciting chance to excel in a dynamic logistics environment.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.